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CampusBookRentals
Questions & Answers

40 reviews

Here’s what buyers have asked with answers from CampusBookRentals staff and previous consumers.

1
questions answered
0%
answered within 1 day
Question:

I don't remember my info but I need to return a book it's due back soon. In the book I got a label. I wrapped the book and put this label on

Question:

what condition are the rentals and purchased books

Question:

do you have a number I can call?

Answer:
On the homepage (or any page really), scroll allllll the way to the bottom, and there's a tiny bit of text that says "contact us." It's on the right under "about us" above their BBB logo.
By Julia F., over a year old
See another answer (1)
Question:

Is there ANY way that I can contact them(campusbookrentals) since their call hotline is inconveniently down right now?? Please help.

Question:

I accidentally returned 3 books to you that belong to another rental company. How can I get them back? I have called, but the customer service number is no longer active. I have emailed the help desk multiple times, but have not gotten any response other than to say an agent will contact me when one is available. (It's been 3 weeks now). I NEED the books returned so I can get them to the correct rental company!! I am willing to pay the shipping; I just need them back ASAP

Question:

I have been trying for the past two days to apply for an extension on my book. When you try for the extension you get a message that says it is not you, it is us and that they are having server issues. There is a number to call but the message says they are not offering phone customer service any longer and that you should email them at Help@campusbookrental.com but when I sent an email I got a return message that said... Delivery has failed to these recipients or groups: help@campusbookrental.com The email address you entered couldn't be found. Please check the recipient's email address and try to resend the message. If the problem continues, please contact your helpdesk. The following organization rejected your message: smtp.secureserver.net. Wth... how are you supposed to conduct business with a company that is obviously no longer in business???

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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?