• BuyCrash

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

BuyCrash has a rating of 1.39 stars from 44 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BuyCrash most frequently mention accident report problems. BuyCrash ranks 95th among Government Records sites.

  • Service
    9
  • Value
    8
  • Shipping
    5
  • Returns
    4
  • Quality
    5
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Only to find out that I have to pay 11 dollars to buy the report.
  • I can't get the accident report and I can't get my car fixed.
How would you rate BuyCrash?
Top Positive Review

“Got my report the next day.”

JAMES L.
5/6/19

Yes, you pay $11 for the report but it does save time and the hassle of going to the police dept. My accident took place in Dekalb County, GA at 1am on a Saturday morning. I was able to get the report the next day, Sunday. Convenient enough and no hassles, $11 isn't going to break me.

Top Critical Review

“Don't use”

Joshua P.
4/13/22

So after a few days search finally finds my report but how the heck do you sign up without having to subscribe to a monthly account which is for BUSINESS. I click on add cart but of course I'm not an existing customer and no option for a one time use. So not being able to register I try again but than it can't fin it. Looks like I'll just go to the police station instead. I'd give it 0 stars if I could

Reviews (44)

Rating

Timeframe

Other

Reviews that mention popular keywords

report (33) accident report (5)
Thumbnail of user joshuap509
1 review
0 helpful votes
April 13th, 2022

So after a few days search finally finds my report but how the heck do you sign up without having to subscribe to a monthly account which is for BUSINESS. I click on add cart but of course I'm not an existing customer and no option for a one time use. So not being able to register I try again but than it can't fin it. Looks like I'll just go to the police station instead. I'd give it 0 stars if I could

Service
Value
Thumbnail of user benjaminm368
1 review
9 helpful votes
April 7th, 2021

Attempted to use the site to pull the report on my accident from last week. Nothing comes up. Then I see a small notice that the site will no longer allow you to search for accidents without an approved purpose. I didn't see anywhere to even put in those kind of credentials and was not given any by the officer at the scene, just the CrashBuy business card with the date and report number. Is this site even still useful?

Thumbnail of user joelb275
1 review
8 helpful votes
August 10th, 2020

Wow can't believe I almost gave you guys money to give me my police report.
What a way to make money. Got to say is pretty clever but I feel that irs unethical.
Wonder what kind of deal they got with local law enforcement agencies all over the country. Probably something like "hey hand confused people this sitename to have them pay for something they are entilted to, and will kick you guys back some % of $ made?"
Why else would the police use this service. Just a little bit more rev huh?

Thumbnail of user danutan4
1 review
0 helpful votes
October 2nd, 2023

I don't get, why I have to pay for an accident report to the third party. Isn't that enough I pay police salary and pretty handsome retirement from my taxpayer money? I I don't care if it is legal or not. It's a waste of taxpayer money and it should be illegal. Shame on you USA for accepting this, shame on you state Illinois for joining this scheme and ripping us off.

Service
Value
Thumbnail of user rogerz43
5 reviews
3 helpful votes
April 20th, 2023

You have to buy your own crash report. That is a joke. Something you should get free. The crash report is made by public service (police) buy the report is given to a third party to sell.

Thumbnail of user rossm264
0 reviews
1 helpful vote
January 24th, 2022

Nothing would show up when I tried using this site. Finally tried calling and after waiting for over 30 minutes I got someone from another country that wasn't able to help me at all. At least he could understand English enough to tell me that the site couldn't do anything for me.

Service
Thumbnail of user susank1765
1 review
0 helpful votes
September 10th, 2021

I've contacted them repeatedly. No report. Finally got a chat and their advice was just wait longer. Going to the police department tomorrow and try to get the report from them.

Tip for consumers:
Just go to the Police department and get your report. Don’t waste your time trying to deal with these people.

Service
Value
Quality
Thumbnail of user courtneyb425
1 review
1 helpful vote
July 22nd, 2021

They don't even show the report after purchasing and some of us actually only need it for employment purposes! Whom ever is in charge of the site needs to be prosecuted for robbery

Tip for consumers:
Jus go to the police station if you can

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelu736
1 review
0 helpful votes
August 1st, 2023

Worst system ever... search can't find actual police report number, name date NOGO, Name street NOGO Barney Fife wont answer phone... screwed

Thumbnail of user laurelp20
1 review
13 helpful votes
October 13th, 2019

I shouldn't be charged to view a report that should be available for free. My car got hit when I was turning on a green arrow, not my fault whatsoever. This situation is stressful enough without this making it worse. Whatever happened to the good ol days of being given an accident report from the p. D themselves?!? It's disgusting to make an already bad situation even worse.

Thumbnail of user dannacap
1 review
11 helpful votes
August 23rd, 2019

I was in an accident 3 weeks ago and there is still nothing. There's no excuse for the police not to give reports when the insurance companies won't move forward without them. All this site does is add stress to an already stressful situation. It's 2019, don't try to tell me this is the best they can offer.

Thumbnail of user carlg45
1 review
12 helpful votes
January 4th, 2018

Had an accident on 12/9/17 still waiting to hear from them car is in storage being charged $50 a day Today is 1/4/18. No sign of report New Jersey sold there soul for a buck from this comp. Shame on you for selling out on your people. How stupid was I to trust the trooper. Should have gotten names of all involved and phone numbers myself. You are to be ashamed of yourselfs for what you do.

Thumbnail of user kevind463
1 review
8 helpful votes
October 14th, 2019

Do not use this site I paid for a report 16.00 back in April 2019 to this day still never received the report. No I will not waste my time calling and calling and calling... They withdrew the funds but never held up on their end... waste of time and money...

Thumbnail of user aimf
1 review
6 helpful votes
July 23rd, 2019

Waste of time - NEVER allow the officer to use this. Demand another alternative. Seems like the easy way out. They should just be writing up a report that you can go to the station and get a copy of!

Thumbnail of user darrenl35
2 reviews
17 helpful votes
May 1st, 2018

It doesn't matter how long you wait, you'll never see a report show up in the search. I waited a month and then called the police to go get it myself. That previous experience was three years back. Here I am again and can't find a report, won't be trying this service again. If they can't get a report ready to be purchased and they haven't even got payment yet, just imagine how bad they are after they have actually been paid.

Thumbnail of user jk361
1 review
5 helpful votes
August 14th, 2019

Unable to obtain report. Got the runaround. Tried and tried. Even paid the fee. Seems like a scam! What's the point of submitting it here if you can't get the report.

Thumbnail of user shawandah
Shawanda H.
1 review
10 helpful votes
November 13th, 2017

I was not at fault in the accident I was involved in yet I still had to pay for a report that should have been free. This was the only way to receive the report I needed for my records and insurance records so that I could get my car fixed. Rip off $11.00 and I signed up for the emails to inform when the report was ready waste of time never received it and don't bother calling! Awful website such a scam!

Thumbnail of user johnm1103
1 review
16 helpful votes
July 11th, 2017

Deceptive web page, total scam. There is not reason form them to exist other than to dupe you into using them. File the report yourself with the police it is free. I am taking these thieves to small claims court

Thumbnail of user periquitop
1 review
14 helpful votes
January 18th, 2018

This is a scam for Lazy cops that do not want to provide the insurance information for the parties involved in an accident. We pay our taxes for these pigs to do their job and instead the send us here!

Thumbnail of user hayleyt3
3 reviews
5 helpful votes
December 2nd, 2013

This website can be very helpful for finding police reports. The only reason I gave it three stars is because I know that some other people in my office have had some issues with the site. The site would definitely be improved if there were even more search options.

Thumbnail of user timm332
1 review
8 helpful votes
November 27th, 2017

Like the others I would so give this scam-site a big fat "*******0000".
Don't waste your money or your time!

Thumbnail of user debbieo17
1 review
7 helpful votes
February 22nd, 2018

It is so slow better off to go to police station and get your report. That's what I had to do to get things done it's been nine days still haven't heard from them. Take the matter onto your own hands you'll be better off.

Thumbnail of user dn77
1 review
6 helpful votes
March 3rd, 2018

Contacted the company several times for report. Each time the company stated the report was ready. Followed the direction they sent and there site still stated the report was not ready. Call the 1800 number given and the man is telling me there is no supervisor. He has placed me on hold and has yet to return to the line. This company is garbage and provides horrible customer service. Accident was 2/19/18 and now it is March 3. How can you not provide any help on the weekend. Agent states I can send an email. I have already sent several emails with no success. This company SUCKS!

Thumbnail of user hardgrovea
1 review
8 helpful votes
November 21st, 2018

Buy Crash gives the officers the luxury of sitting in their comfy chairs typing the report at their leisure. It adds 1-2 weeks delay to the claims process.

Thumbnail of user martyr53
1 review
6 helpful votes
November 28th, 2018

A week later and police report still not avalible. Had to hound police department for a police report. Cost me $428 dollars to release my car in storage because I could not get a report from this site and insurance would do nothing without report.

Tip for consumers:
Scam

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Buycrash.com, a national source for police crash reports, including state repositories for IN, KY, TN, GA and FL. Direct access to accident reports for involved parties as well as insurance companies.

How do I know I can trust these reviews about BuyCrash?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about BuyCrash?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business