BuildDirect Questions & Answers

Question 1

Question:

Is your engineered flooring product made in china? does your engineered flooring adhere to ansi/hpva ef 2009 manufacturing standards? isnt it true that virutally every city in the united states cannot maintain the 35%-55% humidity requirements to maintain your warranty year-round? is it true that the terms of use of your website voids the right of consumers to sue builddirect in small claims court? is it true, that consumers must utilize an arbitration company to settle disputes that builddirect selects? is it true that if a consumer uses the arbitration process dictated in your terms of use that it requires them to travel to canada to do so? Is your engineered flooring product made in china? does your engineered flooring adhere to ansi/hpva ef 2009 manufacturing standards? isnt it true that virutally every city in the united states cannot maintain the 35%-55% humidity requirements to maintain your warranty year-round? is it true that the terms of use of your website voids the right of consumers to sue builddirect in small claims court? is it true, that consumers must utilize an arbitration company to settle disputes that builddirect selects? is it true that if a consumer uses the arbitration process dictated in your terms of use that it requires them to travel to canada to do so?

Answer · 2015-02-11T10:58Z

Answer:

Hmm Builddirect did not respond... I wonder why.

By Timothy T. over a year old

Question 2

Question:

Isnt it true that consumers cannot sue builddirect due to the terms of use? Isnt it true that consumers cannot sue builddirect due to the terms of use?

Answer · 2018-10-15T11:26Z

Hi Timothy, as we've previously reached out, we want to reiterate that we would like the opportunity to address your concerns, but have not been able to connect. You can message us your contact details privately, or reach us via email at customerservice@builddirect.com, at your earliest convenience. Thank you, BuildDirect Customer Service

BuildDirect Questions & Answers

Isnt it true that consumers cannot sue builddirect due to the terms of use? Isnt it true that consumers cannot sue builddirect due to the terms of use?

Do you sell exterior doors?

How does if feel to work for an unethical, and dishonest company?

Why do you guys continue to defraud customers by your scam warranty requiring a humidity range that cannot be maintained in an city in the us.?

Can’t see your question? Ask to get answers from the BuildDirect staff and other customers.

BuildDirect Questions & Answers

Isnt it true that consumers cannot sue builddirect due to the terms of use? Isnt it true that consumers cannot sue builddirect due to the terms of use?

Do you sell exterior doors?

Does build direct work with individuals as well as businesses? where is build direct located?

How does if feel to work for an unethical, and dishonest company?

Why do you guys continue to defraud customers by your scam warranty requiring a humidity range that cannot be maintained in an city in the us.?

Can’t see your question? Ask to get answers from the BuildDirect staff and other customers.