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on 12/16/20To get through isn't too bad - sometimes u wait 5 minutes in the 'queue'.
BUT once u get thru - good luck! No one will know how to help or where to put u thru to so u can get help!
It was horrible! First I contacted their chat during regular hours and it said no one was available. Then I finally got through on the phone to have 2 different customer service reps tell me 2 different things. HORRIBLE