asked by
on 9/3/17Dear Claire P.,
Thanks for contacting us.
In order to resolve the case more quickly, I would be very grateful if you could please reply to this message confirming your Bravofly booking ID.
Thank you,
Sofia
Dear Sofia
I face the same problems as Claire. I received an email from Bravofly stated that my booking has been cancelled due to can not verify my details. So I no need to cancel it myself and the 'frozen' money will return right?
Regards,
Tan