Borderfree Questions & Answers

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Here’s what consumers have asked with answers from Borderfree staff and previous consumers.

14 questions answered

0% answered in 1 day

Question:

Why do i have no proof or email the order was sent?

Question:

I ordered a dress from bloomingdales to germany. trackings says the item has cleared customs in the uk? and now it's in the final mile courier since 6

Question:

Borderfree; we are still awaiting a reply to case #'s : 01725297, 01725340, and 01724289

Question:

Need to return items and have emailed for proper return deta ils as stated... get no response Need to return items and have emailed for proper return deta ils as stated... get no response

Answer:

Don't waste your time waiting for a response. Check the retailer's website for its return policy. If it's associated with Borderfree, it will provide you with the necessary details on its international shipping/ Borderfree page.

By Sandra K. over a year old

Question:

Can use borderfree from fossil.com.us to philippines? Can use borderfree from fossil.com.us to philippines?

Answer:

Fossil ships to the following countries: AMERICAS United States Canada Mexico Costa Rica Dominican Republic Ecuador Guatemala Peru Trinidad and Tobago EUROPE France Germany / Austria United Kingdom Italy ASIA PACIFIC Australia Japan India Borderfree ships Fossil products to the following countries: Mexico Canada Ecuador Peru Costa Rica Trinidad and Tobago Dominican Republic Guatemala Find more information about Fossil and Borderfree here: https://www.fossil.com/us/en/customer-care/borderfree.html To ship to the Philippines and other countries not listed above, use empresspost.com.

By Sandra K. over a year old

Question:

Hi i would like to order from pottery barn kids. however, the toys only can pick up in store, how can i order? Hi i would like to order from pottery barn kids. however, the toys only can pick up in store, how can i order?

Answer:

empresspost.com provides this kind of service.

By Sandra K. over a year old

Question:

Hi, i just made an order but i need to cancel it.

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Typical questions asked:

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What is the return policy?
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Borderfree Questions & Answers

Where do i contact them? i don´t have a problem with the store i have a problem with this postal office, i don´t have my order and i paid for it!

Yes, i would like to know where my order will be coming in? 010267603502

Why do i have no proof or email the order was sent?

I ordered a dress from bloomingdales to germany. trackings says the item has cleared customs in the uk? and now it's in the final mile courier since 6

I have been tying to find out where my order is my order number is 7760019 said it was shipped on the 11th have nothing else to go by

Borderfree; we are still awaiting a reply to case #'s : 01725297, 01725340, and 01724289

Need to return items and have emailed for proper return deta ils as stated... get no response Need to return items and have emailed for proper return deta ils as stated... get no response

Can use borderfree from fossil.com.us to philippines? Can use borderfree from fossil.com.us to philippines?

Hi i would like to order from pottery barn kids. however, the toys only can pick up in store, how can i order? Hi i would like to order from pottery barn kids. however, the toys only can pick up in store, how can i order?

Hi, i just made an order but i need to cancel it.

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