Booksi Questions & Answers

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Here’s what consumers have asked with answers from Booksi staff and previous consumers.

93 questions answered
17% answered in 1 day
Question:

Hi, why can't i send a message to books.com how do i speak to someone?

Answer:

Hi Lily, For further 24/7 customer assistance, simply go to Booksi.com and click "Customer Support" or email us at support@booksi.com You're also more than welcome to contact our customer service team at this number: 1-307-316-8331. Kind Regards, Booksi Support Team

By Customer S.,
Question:

Hi can we add 2 teenage children to these packages?

Answer:

Hi Gretchen, Some offer accommodation for 2 people only, however, there are plenty of deals that are based on 2 adults and 2 children under 12. For further assistance don't hesitate to get in touch with us at support@booksi.com. We'll be happy to assist you.

By Customer S.,
Question:

Answer:

Hi James, we don´t have blackout dates, but as any hotels, the bookings are on a first come first serve basis, so we always suggest to book as soon as possible, even if is 3 months in advance. And please read the terms and conditions located at the bottom of the travel deal for presentation and qualifications procedures.

By Customer S.,
Question:

Answer:

Hi James, we don´t have blackout dates, but as any hotels, the bookings are on a first come first serve basis, so we always suggest to book as soon as possible, even if is 3 months in advance. And please read the terms and conditions located at the bottom of the travel deal for presentation and qualifications procedures.

By Customer S.,
Question:

Is this a timeshare

Answer:

Hi Pat! The reason our exclusive hotel offers are up to 83% off the retail rate is that the resorts are sponsoring the discounted promotion in exchange for meeting the eligibility requirements and attending the no-obligation resort preview. Over 1 million customers have taken advantage of Booksi's discounted vacations and our customers on average save over $2000+ on our all-inclusive vacations. Here is a short video explaining why Booksi's vacations are up to 83% off. https://booksi.wistia.com/medias/4at41l86hi, for any further information, feel free to contact us at support@booksi.com

By Customer S.,
Question:

What was this timeshare esk high pressure sales event that was mentioned in a review that took almost a whole day of their trip?

Answer:

Hi Carrie! The reason our exclusive hotel offers are up to 83% off the retail rate is that the resorts are sponsoring the discounted promotion in exchange for meeting the eligibility requirements and attending the no-obligation resort preview. Over 1 million customers have taken advantage of Booksi's discounted vacations and our customers on average save over $2000+ on our all-inclusive vacations. Here is a short video explaining why Booksi's vacations are up to 83% off. https://booksi.wistia.com/medias/4at41l86hi, for any further information, feel free to contact us at support@booksi.com

By Customer S.,
Question:

Hello, i'm wondering if this is possible to book if you are canadian (i am) :d

Answer:

Hi Jamie, please contact us at support@booksi.com, and let us know which travel deal you are looking to purchase. Looking forward to hearing from you.

By Customer S.,
Question:

Answer:

Hi Trasandra, do you have a location in mind, so we can look into for you? Furthermore, you can check the trip's terms and conditions at the bottom of the page to find if you are allowed to book a trip with the resort of your choice.

By Customer S.,
Question:

Can i reserve 2 rooms for additional family members?

Answer:

Hi, This is Booksi Support Team. Our offers are applicable for the specified nights, ages, and number of people as indicated in the advertisement. However, please note that there are additional costs associated with adding guests to your stay and with room upgrades. These costs are determined by the hotels themselves and can be discussed during the booking process after you have selected your dates and have been provided with the contact details to confirm your preferred dates. If you have any other questions please feel free to send us an email to support@booksi.com.

By Customer S.,
Question:

Who has actually booked and gone on a book so vacation? most people say it's a scam because the second charge to pay for the fees scared them away.

Answer:

Hi, This is Booksi Support Team. We will be more than happy to clarify all questions before any purchase. Now regarding the charges you are mentioning all our ads will disclose the resort fees at the bottom of the page. Resort fees are required for some hotels and we will always disclose if there is any. If you have any other questions please feel free to send us an email to support@booksi.com.

By Customer S.,

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