Book Outlet

I only received 4 books out of 15 books ordered. I never received the remaining 11 books since they were returned by USPS. I'm still awaiting a refund for the books as well. I really wanted the rest of my order. I'm not sure if I want to order them again as this was my first order. My experience wasn't great plus I had to contact customer service to check the status. The tracking number stopped working. The books I did received are in great shape.

My tracking stopped working and I contacted customer service. I was advised it was at USPS and I should contact to get the package. I later received a response my package had been returned by USPS. I did not get a reason why my order was returned. Responses were quicker than the posted time (got all responses in less than 90 minutes included the ticket being closed) .

Book Outlet is a great place to buy books you have been wanting to buy or find new ones to read. Great prices for books that are in good shape. I have already recommended people to Book Outlet and I will continue to do so. Its not as fast as say Amazon Prime or going to your local bookstore as far as delivery speed, However its still a reasonable delivery speed (about a week no more than two for me personally). But the patience is worth it for the price you get for a new book.

They finally shipped my order 9 days after I placed it. It's been over 11 business days, 15 days total since I placed the order and I still haven't gotten my books. Not really happy with the time it took to actually get the shipment to the shipper. 9 days, seriously? I can't blame the USPS because according to the tracking they haven't even gotten it yet.

Update: Still no order. I made a ticket and they blamed it on the usps and closed the ticket. Customer service is non existent. They DO NOT care at all. I placed an order OVER a month ago and I still don't have it.

While the wait was a little long, I managed to buy a book that would regularly cost $15.00 for around $8.00! ($13.68 USD including taxes and shipping). My product came in excellent condition and they even gave me a free bookmark :) (with a coupon for $5 off my next order!) I would definitely recommend this website to any book lover, as its like the gift that keeps on giving!

My favorite place to buy books, especially hardcovers and middle grade! Good selection and great prices and sales! Also love that there is a spot on listings for other books by the same author so if it's a series, you can see if they also have the other books in stock.

Prompt answer and they sent out my replacements right away, very happy.

I have yet to receive a confirmation email of shipment as stated with my order. Online it shows "shipped" but no date, tracking number, etc. Additionally, trying to submit a ticket for help results in an error. So who knows if I'll ever actually receive the item and if not, thus far, I've been unable to reach anyone.

This is my 2nd or 3rd order since I found the website about 3 years ago. The website is good, easy to use and gives enough information about the products. Ordering was easy. I didn't realize my order was coming in 2 shipments. I would say the shipping materials could have been a little more efficient (i.e. The packaging for both shipments seemed far larger than necessary) but the fact that it was all paper-based/biodegradable and recyclable was still a plus. Shipment time was reasonable especially for the excellent price! The rewards program is also really great. Thank you!

Easy to navigate book selection, quick delivery! Books arrived safe and sound in excellent shape!
Have ordered twice and both shipments we as expected! TY

I've ordered from this site quite a bit now.
They're always adding new items and I've found quite a bit of graphic novels I've been looking for for a while.
Almost everything is in great condition too.
Think I've received two books where they were a little roughed up but they were also paperback.
I just wish they used better quality shipping boxes.
It's incredibly thin cardboard that tears easily.
I had received one shipment where the box was all but falling apart and it was a miracle all my items were still inside.
This last time I wasn't so lucky though.
I spent over $200 and all that showed up was the top of the box, the part with my shipping address.
If they fixed that one thing, getting stronger boxes, they'd be perfect.

I will definitely be ordering again. I liked the variety and the price of the books. I didn't love that all of them seemed to have a black or red marker swipe on the top or bottom of the pages. I didn't see that in any information on the website. I also didn't love the time it took to get my order after it was placed. But I'll allow for more time in the future if I'm ordering for a specific occasion.

Funny story, I heard about this website from a tiktok and couldn't believe how incredibly cheap the books were so I had to placed a large order asap. I saved a ton of money and the books are good quality…they look brand new! Shipping was incredibly fast, took 9 days to get to me in California from Canada. I cannot emphasize enough on how excellent their customer service and products are :) Book outlet will always be my first stop before heading to a bookstore from now on!

I was recommended Book Outlet by a friend a couple weeks ago and ever since have been just a little (okay VERY) obsessed. Book Outlet has the best prices I've ever seen for books with up to 90% off list prices and usually has sales on top of that. Book Outlet has high trust ratings on trustpilot, sitejabber, and every other website I found. Shipping is very affordable - only $5 or free if the order is over $45. I've ordered books from Book Outlet 3 times now and every time they've arrived in decent time, and in excellent condition. I liked being able to track my order through Canada Post as well. The website is very easy to navigate and even has extra features such as tips on how to get rid of those stubborn annoying book stickers we all struggle with. Although their supply is more limited than Amazon or indigo, it's definitely worth it to look and see if Book Outlet has the book you want before you go buy it at a much higher price elsewhere. Their books are all new and more books arrive every day. Overall, I love Book Outlet and will most certainly be buying from them again in the future!

- A Very Happy Customer:)

I love getting hardcover books at a very good price/discount, but each book had some pages crimped/folded and one of the dust jackets were ripped

Excellent selection of books at great prices. Arrived in great condition. Took a while to get here but holidays and weather probably had an impact

Ordering was simple but the delivery took a long time. There were no updates on the tracking information you provided for 3 days. I thought my book was lost.

You are my go-to store for all of my crossword puzzle book buys. Since I don't keep them after they're completed, there's no reason to be worried about a few scuff marks or dents. I would never pay full price.

I've been ordering from Book Outlet for over a year now and love everything about them. When I find a book I've been wanting to read and am able to get it for such a reasonable price that's awesome, but then it arrives in such a short period of time, well that's even better! I'm a Book Outlet shopper for good now!

I've ordered from Book Outlet twice. Both times I ordered adult and children's books. Everything was exactly as described for their bargain priced books. I did not order any scratch and dent books, because I wanted them in good condition. I was very satisfied with both my purchases, and will definitely order again!

Love the price and shipping speed. The only issue would be the books were just loose inside a bigger box, and they tumbled around like clothes in a dryer and ended up with one book's pages being stuck inside the other. It would've been nice to have some filler packing material in there to help keep that from happening.

I was very skeptical at first because of the prices. Only asking 20 dollars for a 40-50 dollar book? Come on has to be a scam right? WRONG. Within a couple of weeks a perfect quality, immaculate, and brand new copy of the book arrived and only for 20 dollars. Yeah, I know my new book website.

Your site made it crazy easy for me to buy a big stack of large print books for me mom. They were all in one place - which no one else does. Great!

I ordered a number of books earlier this month. Happy to support a local company rather than Amazon, etc. Prices were equal or better to larger online retailers. Quick free shipping with tracking. Website was easy to use and search for books. Unbeatable selection

Great deal and fast shipping! Exactly what I was looking for! A coworker who is gluten intolerant received an air fryer for Christmas. I was recently diagnosed with gluten intolerance as well and had already been using an air fryer. I can tell you my coworker could not maintain her excitement when I gave it to her. We're both looking forward to making these incredible recipes in our air fryers!