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is there going to be a hidden fee when i get to the hotel?
asked by marrylyn o. on 3/11/16
14 Answers
I have used Booking.com several times and my recent stay in Cartagena, Colombia was just as planned. I was not charged any hidden fees and paid using a credit card.
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No hidden fee,s you eitha pay before you arrive when you book or when you leave !!
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Hello! No, booking never has hidden fee!!!! Its 100%. If you want u can choose hotel that has immediet payment from booking. Usually they charge within 24h..hotel i mean. If hotel has some very low city tax, its written as well on booking. They may require it already in hotel. But its like everywhere..very small amount anyway and not hidden.
Please take into consideration in description of hotel policy if they block some amount before arrival on your card. But its just blocked, not taken for their security that you will come. As wellall this is written on booking :) have a safe pleasant journey!
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I used Booking the room went down in price by a total of $150 and they would not budge about it. It was total run around. When I got to my hotel I spoke with the manager directly and they refunded me the charge. Look at the hotel directly sometimes the price is the same or better
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Depends on what it says is included in the price. Tourist taxes may or may not be included. Parking, breakfast and wi-fi may be extra but it should be mentioned. Watch out for 'little extras' such as newspapers, a safe, tips and the mini-bar! It helps to have prior knowledge of the country you want to stay in as to what extra costs can be charged to you, read all the small print and take a screen shot or photo of what you are buying. Their prices change extremely rapidly!
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Normally they list all the fees. There should be no hidden fees. A lot of resorts charge a daily reort fee but that is normally mentioned and included in the rates quoted by booking.com

Booking.com has changed some of their cancelation policies and improved the sites booking process since my last set of scathing comments.

Same day bookings after 4pm or next day bookings now start to reflect the correct dated vs changing them in tbe past. Management has fixed this problem. i am told it is still hard to get refunds as they move this responsibility in to the hotel. THEY DO EARN A FEE FROM EACH HOTEL BOOKING.
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Just make sure there isn't a resort fee. I have paid as little as $14 and as much as $50. Usually your confirmation e-mail will have the info, or you can call hotel directly.
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Never had a hidden fee for me
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No
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Never had a hidden fee. Others they ask for initial down payment then the rest will be 1 wk prior your arrival.
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Never had any hidden fees for the booking, however local taxes and in one occasion a parking fee was added.
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Yes, for high-end resorts that charge a "resort fee". Like when you go to Hawaii or Vegas.
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Yes the price you see is what you pay.
Just don't try to get a refund if something goes wrong.
They can book a room in seconds, but if the room is unsatisfactory, they will not refund their commission, as they deny they charge one.
Innkeeper says they do charge a commission, Booking.com says they don't.
Best bet, use bookings listings and call the horel direct and request bookings rate. Bypass them.
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Not in my experience. The hotel pays a commission to Booking.com.
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