Bluefly Questions & Answers

Ask a question

Here’s what consumers have asked with answers from Bluefly staff and previous consumers.

15 questions answered
27% answered in 1 day
Question:

After reading all the negative reviews, why should i trust? part of me wants to take a chance, but i don't want to "loose" money.

Answer:

Hello Scott, Since 1998, Bluefly has been a fashion industry pioneer. We offer the finest designer handbags, shoes, fine jewelry and more at the absolute best value. We proudly stand behind every piece we sell and guarantee the authenticity 100% with our vendors. We understand that there have been growing pains and hiccups like several other retailers sometimes we do drop the ball. We do our best to compensate for these rare situations, but they do happen. We will be having several upgrades to our site soon, I look forward to more positive reviews in the future. We thank you for your interest. Yours Kindly, Bluefly Customer Service

By Bluefly R.,
Question:

Are your designers authentic

Answer:

Bluefly is not an authorized retailer and I have personally received knockoff designers items from Bluefly in the past (and never been refunded due to dishonest business practices). Do not purchase high-end designer goods from this retailer as they do not guarantee authenticity.

By Bethany F.
See more answers (2)
Question:

Are all shoes authentic? and brand new?

Answer:

They are absolutely not authentic. Do not purchase shoes from this retailer.

By Bethany F.

Can’t see your question? Ask to get answers from the Bluefly staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
Have a question about
Bluefly?
Post Review