• Blackberry

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Overview

Blackberry has a rating of 4.19 stars from 36 reviews, indicating that most customers are generally satisfied with their purchases. Blackberry ranks 36th among IT Services sites.

  • Service
    2
  • Quality
    2
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What reviewers want you to know

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How would you rate Blackberry?
Top Positive Review

“Good Phone”

Alexander Z.
12/7/21

I also used the phone of the blackberry really it has nice design but due to some reason now switch to apple, but i like it ~ Alexander Zingman

Top Critical Review

“If I only could place 0 Stars, 1 star is too good for this scam”

Ludy S.
2/23/17

Please NEVER shop at the Shop blackberry store! I've filled out the billing form, placed the item into their shopping cart after this site received my payment details they've responded: the item is Out of stock. My credit card was charged for NOTHING! It took time and a ton of a headache to cancel the order, many thx to my credit card bank to help to retrieve my money back. The site looks nice and legitimate, these crooks know how to attract us "the suckers" in their opinion. Run, Forest, Run!

Reviews (36)

Rating

Timeframe

Other

Thumbnail of user frankk166
2 reviews
0 helpful votes
June 22nd, 2019

Bought a black passport 3 years ago and still using it, then bought a red for a 2nd phone and bought family 2 sliver ones recently. Faultless, slick, endless battery power, easy to navigate, faster than my laptop on the internet and easy to type up letters and documents. Runs spotify and whatsapp and telegram and all the rest.

Thumbnail of user alexanderz63
6 reviews
1 helpful vote
December 7th, 2021

I also used the phone of the blackberry really it has nice design but due to some reason now switch to apple, but i like it ~ Alexander Zingman

Thumbnail of user joshv18
13 reviews
13 helpful votes
January 18th, 2021

I just wanna say that the blackberry's phones are a good, but some of them are outdated, it could be better if we can find modern designs.
Innovate pls.

Service
Value
Shipping
Returns
Quality
Thumbnail of user brandonr69
3 reviews
3 helpful votes
February 13th, 2018

I have an Iphone 6s and a BB passport but the passport is the one I've been using most of the time since it looks stylish for me and has a wider screen than the Iphone. Reading ebooks and watching movies is more enjoyable too with this phone and that's why I prefer bringing it to anywhere I go.,

Thumbnail of user caras15
7 reviews
1 helpful vote
December 26th, 2017

Have had 2 phones so far & LOVE them. Have cold hands so keyboard is a must. Never had any problems & battery time is great. Can't wait for Verizon to get Keyone! Was too late for Priv.: > Love current phone as it is NOT android (not fan android) & has always been able connect- phone or internet. Great size overall just need little bigger screen. Will stay with Blackberry! Keep up the good work!

Thumbnail of user sagem3
1 review
0 helpful votes
February 18th, 2017

If you`re looking for an entertainment device - I think you should go past. These are perfectly designed for business needs. I`m using my phone for 2 years already, and its still as much reliable and stable as it was new. Lacks some entertainment options - but fully compensates that with business features.

Thumbnail of user kilosm
3 reviews
2 helpful votes
April 3rd, 2017

The devices manufactured by Blackberry are good for everyday needs you can ask from the mobile phone but it has a significant problem(atleast for me) - some of the apps are not designed for the Blackberry OS and you can do nothing about it..

Thumbnail of user aldom14
3 reviews
1 helpful vote
April 27th, 2018

I like Blackberry more and more each day because it makes my life a lot easier. We're loving it. It's all good.

Thumbnail of user michellem286
4 reviews
7 helpful votes
June 12th, 2017

Once bought Blackberry phone just to try something different. Wasn't waiting for something amazing, that's why wasn't disappointed, but overall its concept is not for me.

Thumbnail of user toddm70
4 reviews
1 helpful vote
February 8th, 2017

I was a user of Blackberry for a years and I was a satisfied customer untill I got new phone from my firme which was Samsung and I decided to over era with Blackberry.

Thumbnail of user lukew59
3 reviews
3 helpful votes
October 7th, 2017

These are really good phones but only for the purpose of business - they`re really convenient to use with various planners, mail agents, messengers etc. But if you seek entertainment - as a 3 year owner of various Blackberry devices I would advice to look for some popular Android or Apple ones.

Thumbnail of user kimberleyl3
15 reviews
18 helpful votes
April 21st, 2017

I have always had a blackberry phone. I just found that the use outside of business is limited. The only thing I really like about a blackberry it seems to be the only phone that still has actual buttons for keys

Thumbnail of user owenp12
3 reviews
0 helpful votes
December 16th, 2016

High quality devices for business. Can`t say they are suitable for much entertainment but using the device for planning/mail and fast surfing for business needs is awesome.

Thumbnail of user heleny20
3 reviews
1 helpful vote
April 26th, 2017

People often say First love is best love. For me, my first love is BB <3 I am still using without any issue. I hope BB will come up with new design and high end specs.

Thumbnail of user geralds18
5 reviews
9 helpful votes
September 2nd, 2014

As has been somewhat of a depressing BlackBerry tradition, the Z30 takes forever to be ready for use when you are powering up the phone or simply restarting it. Granted, this is not as big a problem as when you had to restart the phone every time you installed an app, it would be nice to use a BlackBerry that boots up faster than we can scramble eggs for lunch.

Thumbnail of user kevint107
2 reviews
0 helpful votes
June 7th, 2017

Blackbarry is king of the phones for me, ever since I discover it, it has never let me down. Works fast and smooth.

Thumbnail of user danf73
9 reviews
16 helpful votes
October 23rd, 2017

I've had a lot of phones in my time, & every brand possible. The Blackberry Priv is up there with the best. I've had Blackberry's in the past, & for business they are stunning, it's just sometimes you want more, so with Android on board the Priv was well worth a look. Since I've had it the Priv has been sensational, for me that is, productivity is fantastic, calendars, emails etc works seamlessly. And since the update, everything is even better, the camera excels now in every department. If you're unsure check the camera score it gets at DxOMark, it's 82. The Priv is in the top ten on there, & that's a real credit to Blackberry. For me it's business & pleasure, at the front you have all the business functions you need, your office door, in the back you have a full blown Christmas party going on. And that can only be good thing for Blackberry, & lets home it is a start of a new beginning for Blackberry as they deserve it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jakoww
3 reviews
1 helpful vote
April 21st, 2017

Blackberry has never let me down, it is working very smooth ever since I bought it years ago, must have!

Thumbnail of user annal
27 reviews
145 helpful votes
August 9th, 2008

Blackberry vs iPhone - What's all this hype about a 3G iPhone? Some of us aren't docked in an office all day and actually NEED more than 5 hours of battery life! I'm always on the go - and a tactile QWERTY is a must for me. For those of us who oftentimes get trapped at airports - the Blackberry Media Sync is also compatible with iTunes! The 3G Blackberry Bold is due to come out so the iPhone really needs to move over. Sure, the iPhone is CUTER...

Thumbnail of user fernandoh17
3 reviews
4 helpful votes
March 17th, 2016

High quality and good services.

Thumbnail of user justinb65
3 reviews
5 helpful votes
December 1st, 2013

I been a blackberry user for over 9 years i had any kind of blackberry out there. I tried to swap to apple iphone but its nothing to compare to the blackberry OS. Then i tried android phone but always find my self go back to blackberry i just start using the new blackberry Q10 and the phone is simply amazing. The phone OS is fast and reliable unlike android and apple iphone. BLACKBERRY FOR LIFE!

Thumbnail of user ludys
1 review
0 helpful votes
February 23rd, 2017

Please NEVER shop at the Shop blackberry store! I've filled out the billing form, placed the item into their shopping cart after this site received my payment details they've responded: the item is Out of stock. My credit card was charged for NOTHING!
It took time and a ton of a headache to cancel the order, many thx to my credit card bank to help to retrieve my money back. The site looks nice and legitimate, these crooks know how to attract us "the suckers" in their opinion. Run, Forest, Run!

Thumbnail of user chadm17
5 reviews
5 helpful votes
August 19th, 2014

I would probably say that the design is a bit fat and isn't as comfortable as other phones to hold in your hands.
And the poor speaker volume it crackles and also sometimes creates a noise as if pressing keypad buttons.
The battery life is not good but overall it is an average phone.

Thumbnail of user aquian
1 review
1 helpful vote
June 29th, 2013

Lever International Ltd. The company is in Shenzhen, China, In the Futian District. Distributors in Blackberries and IPhones.
Their website is www.Blackberry.com
The sales rep. Is Stone.
They show an impressive site with a picture of shoppers busy shopping.
I was given a bank account, to transfer the money to. The invoice sent has the stamp or seal of company. I was told I would receive the phones in 2 business days that was the 13th of July and till date, I have not received the phones. No responds to my mails or phone calls. Pls do not buy or do business with any Chinese company over the net because they are all fraudsters. If you cannot go to China in person then know that you are going to loose your money.
Beware!

Thumbnail of user daisyk
21 reviews
60 helpful votes
January 12th, 2012

This is the official BB website. I will never ever order from Blackberry again. It's such a disappointment because they are supposedly a reputable company.

I ordered a BB Playbook for $199. It was one of those one day sales. This was supposed to be a Xmas gift. A week went by and I received no emails that it had been shipped. I know there was a high demand so I decided to give it a couple more days.

I logged into my BB account a few days later and I saw that my order was cancelled! I received no email informing me of this. I decided to google it and I found that it happened to a lot of people. Apparently BB was telling people that there was a fraud issue and therefore they weren't able to process the order. That's a lame excuse. Why weren't we informed?

Anyway, I called them and spent about an hour on the phone talking to this dumb woman who had hearing problems. She said that she would have to take my order again and that they would honor the price. Sounded good to me so I proceeded. I asked her if they can ship it overnight or priority and she said they don't use UPS or Fedex so everything ships ground. I told her that that's not what their website says. They offer priority shipping! She said that the website is wrong and they need to fix that because it's misleading customers! Anyway, she asked me for ALL my info again. She said she couldn't access the info from my cancelled order. Ok fine. I had to give her my address THREE times! Why? Because she kept screwing up and her system ACCIDENTALLY deleted everything she typed in. We finally make it to the point where she is running my credit card. She said its declined. I said it's impossible because there's cash on it and it's never been declined. So I offered to give her another credit card. She said I would have to give her my info ALL OVER AGAIN! Yup, address and everything! I finally gave up. I told her that they won the battle. Instead of telling their customers that they didn't have enough playbooks to ship they are lying to them about a "FRAUD ISSUE". Then frustrating them to a point where they don't want it anymore. Such a shame. I thought RIM was better than that.

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About the business

Discover why BlackBerry is the leading smartphone device solution. Cell Phones and smartphones with video, software and services to connect mobile professionals to the internet, email, GPS, and enterprise applications.

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