BikesDirect Questions & Answers

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Here’s what consumers have asked with answers from BikesDirect staff and previous consumers.

46 questions answered
30% answered in 1 day
Question:

I haven't got a receipt from my order and is being more than 48 hours.

Answer:

I ordered after hours on Wednesday night, recived confirmation of payment via PayPal instantly. Email receipt received Friday morning.

By Christopher S.
Question:

How much assembly is required?

Answer:

Just attached wheels, and air tires, handlebars seat post, adjust brakes. Adjust derailleur as needed.

By Christopher S.

Can’t see your question? Ask to get answers from the BikesDirect staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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