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I have never heard of this site before. They have an ipad air at a really good price.

Are they reputable enough to buy the ipad air from?
asked by Cheryl C. on 6/10/15
2 Answers
ANy refurbished item we sell has been refurbished by the manufacturer or official US distributor, Nikon USA or Canon USA etc. Other used items are each rated on a numeric scale and we tend to be conservative so customers are not disappointed.
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Cheryl C:

B&H is a very large retailer of electronics and related goods. They've been in business a long time and generally have a good reputation.

That said, they sell both new and refurbished/used equipment. With specific regard to the latter, you really do not know what you're getting when you buy something marked "refurbished/used". Just like with cars, sometimes you get a great deal, ands sometimes you get someone else's lemon.

I found that the only way I got attention to take care of a "lemon" bought on the B&H website was to register with SiteJabber and broadcast to the world the "bait & switch" tactics B&H used when sending me batteries for a digital camera: the product photos on their website showed the batteries as made in Japan - but, what I got was made in China.

So, in sum: your iPad could be a great buy, especially if it's brand new. (B&H moves a lot of second- and third-level products for manufacturers like Apple when a new level product debuts.) But, if the product is marked "refurbished/used", check it out very carefully and thoroughly when you receive it. (In fairness, this is the same advice I would give anyone for any purchase of any "refurbished/used" item - not just items from B&H.)
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