• TireMart

TireMart

Overview

TireMart has a rating of 4.61 stars from 47,366 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TireMart most frequently mention customer service, free shipping, and new tires. TireMart ranks 11th among Auto Parts sites.

Positive reviews (last 12 months): 69.2%
Positive
9
Neutral
1
Negative
3
9
See all photos

What reviewers want you to know

Positive highlights

  • This is my second purchase and i have no doubt I will be as satisfied with the product as I am the shopping experience.
  • Quick, easy & GOOD quality tires at probably the lowest prices around.

Critical highlights

  • Your customer service refused to answer my direct questions about treadwear and/or provide a simple photo.
How would you rate TireMart?
Top Positive Review

“Zena tires”

Janjeeshes F.
3/5/24

It was great. They took a week to get to me, but it was worth the wait. Had no problems getting them put on and they are the right size for my Camry. Experience was great. Will purchase again

Top Critical Review

“Waiting on Tires to ship from Tiremart.”

Henry h.
1/30/23

I order two tire from tire mart on 1/25/2023 because they claim shipping the same day I have not received and tracking information from FEDEX. I tried to call that was hopeless so I tried the live chat well that was a joke I did email and someone from tire mart and they gave me a tracking number from FEDEX but the numbers that they gave me was the tracking numbers from a order that I made to priority tires on 1/28/2023 and they were delivered 1/30/2023. I would like to get this resolved.

Reviews (47,366)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (42) customer service (89) quality tires (24) web site (23) tire size (19) coupon code (12)
Thumbnail of user archimam
Archima M.
1 review
0 helpful votes
August 7th, 2020
Verified purchase

The website is user friendly, has all of the pertinent details at your fingertips for ease of purchase.

Thumbnail of user paulj777
Paul J.
1 review
0 helpful votes
July 2nd, 2020
Verified purchase

it is first time ordering with bestsedtires.com and was easy to order.
i am exited to see if the quality is as good as it says.

Thumbnail of user marshallp92
1 review
0 helpful votes
February 19th, 2024
Verified purchase

Tires look good. Good price quick shipping. Can't complain they arrived quicker then expected thanks

Thumbnail of user darylk29
Daryl K. – TireMart Rep

We're happy to hear that we managed to exceed your expectations - we'll make sure we perform even better in the future, believe it or not!

Thumbnail of user adamr256
Adam R.
1 review
0 helpful votes
December 4th, 2019
Verified purchase

Credit card did not process directly with error saying"failed AVS check". Had to use paypal, looking for logins, etc. Unnecessary hassle.

Thumbnail of user donaldc435
Donald C.
1 review
0 helpful votes
August 12th, 2020
Verified purchase

Site kept refreshing, very annoying and very irritated that i couldn't just pu the tires, i live 15 minutes away

Thumbnail of user calvinh273
1 review
0 helpful votes
January 21st, 2024
Verified purchase

The experience was great. Quality tire at a great price.

Thumbnail of user darylk29
Daryl K. – TireMart Rep

We genuinely try our best to provide a great experience to all customers, focusing on a streamlined shopping experience, quick and safe deliveries as well as of course quality tires! Thank you for your kind words!

Thumbnail of user tonyk110
Tony K.
1 review
0 helpful votes
October 12th, 2018
Verified purchase

Had terrible issues getting my cards to work on your system. By the time I worked through the issues, the tires I wanted were gone, and I had to settle for less. Terrible, terrible. Never had this type of issue in the past, and a real person to talk to after hours would've been of tremendous and valuable help, but no one available!!!

Thumbnail of user rayg146
Ray G.
1 review
0 helpful votes
August 29th, 2019
Verified purchase

I've never ordered from you before but you created an account from an eBay order without telling me, making my first purchase directly from your website an absolute nightmare

Thumbnail of user clarar64
Clara R.
1 review
0 helpful votes
April 24th, 2020
Verified purchase

I Have an 86 Year old mother who loves to ride curbs. Buying brand new tires every time she curbed a tire was expensive. I found by putting used name brand tires on her Mercedes was more practable.

Thumbnail of user shiritss
shirits s.
1 review
0 helpful votes
August 11th, 2020
Verified purchase

It's been great and amazing this is my second time around I hope this won't be as great as the first one

Thumbnail of user janjeeshesf
1 review
0 helpful votes
March 5th, 2024
Verified purchase

It was great. They took a week to get to me, but it was worth the wait. Had no problems getting them put on and they are the right size for my Camry. Experience was great. Will purchase again

Thumbnail of user amyr1817
Tamara R. – TireMart Rep

Thank you for taking the time to leave a positive review! We truly appreciate your support and are glad to hear you had a great experience with us.

Thumbnail of user lisae129
Lisa E.
1 review
0 helpful votes
March 9th, 2018
Verified purchase

Saw something on line, went to buy it... out of stock. Forgot one piece of info during checkout - irritating to have to re-enter all the other information again... and again.

Thumbnail of user joaquinn6
1 review
0 helpful votes
February 10th, 2024
Verified purchase

Tires are too darn noisy. If I could, I would change them.

Thumbnail of user amyr1817
Tamara R. – TireMart Rep

We are sorry to hear that you are not completely satisfied with your order. Noise rating usually depends on how aggressive the tread pattern is. If you have any further questions or concerns please do not hesitate to contact us by our phone 866-480-8477 or email us at info@tiremart.com. We are here to help you.

Thumbnail of user ryanl1138
1 review
0 helpful votes
April 9th, 2024
Verified purchase

Great deal... quick delivery... but it was a really hard time to cross the canadian border without an invoice! Pulling up a screenshot of the invoice was unbelievable in their words... in the future please attach an invoice... I will buy again!

Thumbnail of user amyr1817
Tamara R. – TireMart Rep

Thank you for your suggestion! We will forward it to the appropriate parties!

Thumbnail of user garyk447
Gary K.
1 review
0 helpful votes
July 27th, 2020
Verified purchase

Site is balky ..there are claims of coupon availability through groupon and others but when you try to get the coupon info you are just taken to your site so I am not clear that any coupon discount was given. Also seems to kick you out so I had to go back in several times to place the order...pretty clunky

Thumbnail of user kendras65
Kendra S.
1 review
0 helpful votes
December 24th, 2019
Verified purchase

The online shopping experience was quick and easy. Loved the free shipping and coupon for more savings. Can't wait to see if the receiving process is just as smooth.

Thumbnail of user robertf1104
Robert f.
1 review
0 helpful votes
April 21st, 2020
Verified purchase

I got on here to buy some used tires at a good price which they have then I found a great deal on some brand new tires wow

Thumbnail of user michaelp6823
1 review
0 helpful votes
March 15th, 2024
Verified purchase

Our service center have us the news we needed two tires. We used the most economical source we could find. Tires were shipped, installed by our service center. We are in good shape!

Thumbnail of user darylk29
Daryl K. – TireMart Rep

We're glad that we could provide you with the tires you need in a timely and convenient fashion - we do strive to provide the best possible service we can and do appreciate your kind words!

Thumbnail of user michaelw517
Michael W.
3 reviews
0 helpful votes
March 31st, 2020
Verified purchase

Professional and easy to navigate site. I'm thankful to have found it. I respect your tread depth options, pricing, make and sizes.

Thumbnail of user andyv47
Andy V.
1 review
0 helpful votes
November 20th, 2019
Verified purchase

experience was well. my only suggestion is to have DOT information attached to item number (week & year)

Thumbnail of user billr350
Bill R.
1 review
0 helpful votes
March 16th, 2020
Verified purchase

Wish you would have sent out a message your computer system had change and you need to create a new account

Thumbnail of user jackb245
1 review
1 helpful vote
November 2nd, 2017

I received the tires quickly and had them mounted two days later. It turned out that one of the tires had a hole in it and I didn't find out until I had returned home with it-so I had to go back to the tire place to have a tire I just bought repaired and then pay for that repair-of a tire I just purchased. If you're going to advertise that you check all the tires before you sell them, then I'm going to hold you to that - but you didn't and it cost me an extra 2 hours and $36.

Thumbnail of user jeremiahw22
Jeremiah W.
1 review
0 helpful votes
April 30th, 2020
Verified purchase

Large selection of tires to chose from. I can't wait to see how good they look in person looking forward to doing more business if tires look good as they do online. Will repost after shipment

Thumbnail of user noellaw4
1 review
0 helpful votes
November 1st, 2022

I order 4 tires for $278.00 on October 28th of this year and I never received a tracking number or any updates. It says it ships/delivers through fedex within a few days yet I haven't gotten any email back about my order at all just a order number. I could be inpatient but I am positive I was supposed to get a tracking number by now considering the website says the order would be to the customer in a few days rather than weeks or whatever the case may be.

Tip for consumers:
Make sure to get updates or look at reviews before purchasing unless you’re patient.

Products used:
Tires

Thumbnail of user darylk29
Daryl K. – TireMart Rep

Such delays are not the norm and we do apologize about the entire situation. Your Order was supposed to be shipped on the 31st, not the 1st; on top of that our automated system failed and did not provide you with the Tracking Number right away.
We can advise that we've taken steps to alleviate issues like this and are doing our best to ensure that we always ship on time and inform our customers correctly!

Thumbnail of user demetriusl9
Demetrius L.
1 review
0 helpful votes
May 14th, 2020
Verified purchase

It was easy to find the same tire, but hope it's a good tire. First time doing a online tire purchase.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Unlike other tire websites, it is our goal to provide you with an accurate cost for your tires, from the beginning of your tire-buying experience.

That means we show you the price of the tire AND the shipping cost upfront. We don't wait until the cart or checkout to add on shipping and other fees.

This type of pricing transparency sets us apart from the competition.

Business History

For over 15 years our family owned company has been providing the continental United States with quality tires. TireMart was created in order to supply our wholesale customers with new tires.

All of our tires undergo an initial inspection when we receive them and then another inspection when ordered. The tires are then stored in our climate controlled warehouse to ensure they are protected from weathering and to prevent damage until they are ordered.

Company Representative

Thumbnail of user darylk29
Daryl K.
Customer Service Supervisor

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