My customer service call took less than 5 minutes and they replaced the part AND sent me an extra part. The employee was so nice and super efficient. GREAT experience with their telephone customer service department.

Very easy to get in touch with when you need them!

I had no problem. I called very late at night once, and they were taking calls then also. It was a couple rings and a live voice at the other end of the phone.

Customer service is very nice and helpful. No worries for me when they helped me.

Impossible. There is no customer service phone number listed. BCP DOES NOT STAND BEHIND THEIR PRODUCTS! I BOUGHT AN AIR CONDITIONER THAT QUIT WORKING 6 MONTHS AFTER PURCHASE. BCP SAID, TOO BAD. OUT OF WARRANTY. THEY DO NOT STAND BEHIND THEIR PRODUCTS. AND THEIR PRODUCTS ARE CHEEP MADE IN CHINA CRAP!