Dear customer,

We found that you already have reviews on site jabber and we are deeply sorry for the inconvenience
We do love to help you, but could you please provide us your
Order number? And the problem with your order to review@luvyle.com so that we can confirm with relevant department and can check your order to answer your questions immediately and correctly.

Thank you and Have a nice day!

There is no valid return address provided. I spent three weeks trying to obtain it through PayPal dispute center, and finally they suggested some address in China, where postage alone would cost you over 35 USD. I tried to return the package to the address in San Francisco, which was listed as "return address" on the original package. USPS said that it has been refused and resent back to me. So I guess the best you can do is to dispute your charge with your bank, and report this business as a SCAM.