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Beds.co.uk Questions & Answers

819 reviews
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Here’s what consumers have asked with answers from Beds.co.uk staff and previous consumers.

41 questions answered
12% answered in 1 day
Question:

I've ordered a bed and not received an order confirmation or delivery slot email. it states free next day delivery on the website (why i ordered)

Question:

Any reviews on rattan garden furniture.

Answer:

Hello Carol W. Sorry for the late response. I can confirm the reviews we receive or service reviews and are not product reviews. We do offer a returns policy as advised in our Terms and Conditions, which allow customers to view the items before returning, but there are some provisions put in place.

By Julie.P Beds.co.uk R., Advisor
Question:

Bought crushed velvet divan set with headboard +memory foam mattress on 22/10/18 unfortunately the platform top has collapsed., what is my option pls?

Question:

Does anyone try 1550 spring memory foam mattress?

Question:

What is the quality like on mattresses and what are the reviews

Question:

I would love to be contacted by james my sons bed was meant to be delivered yesterday didn't come so no bed for my disabled son to sleep on .

Answer:

Hello Ennesia, Sorry for the late response, I have been away due to personal reasons. Do you still require further assistance? If so please provide a delivery postcode or a reference number to locate your order details.

By Julie.P Beds.co.uk R., Advisor
Question:

If i buy and the beds not as described what recourse do i have?

Answer:

Hello Jame, If the item received is as not as described, it is best for you to contact our After Sales Care Team on 0121 5686 7126 option 2. Once you have contacted them, they will request images of the item received, and will then advise you on the following steps. Hope this information has helped.

By Julie.P Beds.co.uk R., Advisor
Question:

Unsatisfied customers: has anyone actually had real satisfaction from this co. about their shoddy products? will trading standards help?

Question:

Has anyone got actual satisfaction from this company after being sent a mattress not fit to let a dog sleep on?

Answer:

Hello Mel, I can confirm, customers are eventually happy with there products. Majority of the time it is down to a personal preference that the customer does not like there product, but as soon as we find a product suited to the customer, the customer is then satisfied. Customer satisfaction is always our number one priority. Kind regards Jamie Beds.co.uk

By Julie.P Beds.co.uk R., Advisor
Question:

Why has the mattress that i ordered never been delivered?

Can’t see your question? Ask to get answers from the Beds.co.uk staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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