• BBToyStore

BBToyStore

Overview

BBToyStore has a rating of 4.27 stars from 41 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BBToyStore most frequently mention beanie babies, and customer service. BBToyStore ranks 92nd among Toys Store sites.

  • Service
    5
  • Value
    5
  • Shipping
    4
  • Returns
    3
  • Quality
    5
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
See all photos

What reviewers want you to know

Positive highlights

  • We sent a much larger shipment of Beanie Babies and that went even better, the store paying what they said.
  • Wonderful place very nice people i love what i got today very nice mint condition.

Critical highlights

  • Just to prove how awful their customer service is; there is also a picture attached.
How would you rate BBToyStore?
Top Positive Review

“BBToyStore: Great Organization!”

Chip C.
1/9/21

Best online selling experience ever! Transparent pricing and process. (I have sold them more than 300 Beanie Babies.) Excellent, friendly, prompt customer service. Quick payment. I wish all online buyers were as good as BBToyStore.

Top Critical Review

“Avoid at all costs”

Ted L.
1/23/23

Website issues, overcharging and under delivering. Clearly the way this store treats you, DOESNT WANT YOUR BUSINESS. Headache of a company located in NJ, let their beanie baby obsession end, shut your doors.

Reviews (41)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (6) beanie babies (6) mint condition (3)
Thumbnail of user chipc31
1 review
0 helpful votes
January 9th, 2021

Best online selling experience ever! Transparent pricing and process. (I have sold them more than 300 Beanie Babies.) Excellent, friendly, prompt customer service. Quick payment. I wish all online buyers were as good as BBToyStore.

Tip for consumers:
Instructions are complete and easy to understand. Follow them.

Products used:
Sold Beanie Babies to BBToyStore.

Service
Value
Shipping
Quality
Thumbnail of user jarrodl12
1 review
0 helpful votes
August 3rd, 2020

Was very easy and simple process to sell them my son's pokemon card collection that was sitting around. Counted my cards out, and they gave me an estimated weight label for my box. Around 7 days after sending the box in I had the money in my paypal. Let me son pick out a new game to buy with the money and he was very happy. In the end, BBToyStore is happy, I'm happy. Will do business again if needed.

Thumbnail of user lauriev61
1 review
0 helpful votes
November 4th, 2020

I recently placed over 10 orders to sell my Beanie Babies on BBToyStore.com over the course of several months, and was extremely happy with every aspect of the customer service process for each sale. I always received prompt responses to each aspect of the process, including always receiving an agreement to purchase all or most of my items within a day or so of receiving them, and payment within one business day thereafter. I highly recommend this business.

Thumbnail of user megans969
1 review
0 helpful votes
May 25th, 2022

I've done business with Sell2bbnovelties.com several times and have never had a problem. They communicate with the costumer, very friendly, AND they'll pay for your shipping if the order totals over $30. With a wide variety of products and brands on their Buy List, not to mention the BEST pay-outs I've come across so far, I highly recommend.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kellyu202
1 review
0 helpful votes
February 2nd, 2023

I have purchased from and sold to BB Novelties over a period of at least 5 years. I have been overjoyed with each and every transaction and I recommend them highly!

Products used:
Pokemon, beanie babies, Disney beanies, Barbies and more

Service
Value
Shipping
Returns
Quality
Thumbnail of user debn94
1 review
0 helpful votes
November 4th, 2021

I had a LOT of beanie babies to sell. BB toys was very easy to work with. Excellent communication, quick response time and prompt payment. Couldn't be happier! Thanks again.

Thumbnail of user juliar225
1 review
0 helpful votes
July 6th, 2020

I have had a great experience with Bob and the team at BB Toy for years. They offer a very easy quoting system and ultra fast responses. They are very fair in their pricing and run their business with integrity.

Thumbnail of user lisam2000
1 review
0 helpful votes
June 22nd, 2020

I sold 50 beanie babies to BB Toy Store and it was a great experience! They were very responsive to my questions, sent a shipping label and it was an extremely quick and easy transaction. I'm very surprised to read the few negative reviews as I had the complete opposite experience and had a shipping label within 2 days!

Thumbnail of user carolm1057
1 review
0 helpful votes
June 22nd, 2020

I had some Beanie Babies to sell and their system was very easy to use. Just put items in a cart and ship them off. I found Bob to be very responsive to any questions I had and the sale went very smoothly. Would highly recommend.

Thumbnail of user susanp649
1 review
0 helpful votes
December 2nd, 2019

I ordered through Amazon. I received my order promptly. One of my items had a defect and when I called, they were quick to solve, replacement arrived fast and perfect! This is a company I would highly recommend! Great prices, fast shipping and again excellent customer service!

Thumbnail of user donnat114
1 review
3 helpful votes
May 4th, 2018

We first sent a small shipment of Pluffs and they paid what they said they would. The whole process took under 2 weeks with shipping and processing at the store. We sent a much larger shipment of Beanie Babies and that went even better, the store paying what they said. Money was in my Paypal account when they said it would be. The items were mint condition and the whole experience was drama free.

Thumbnail of user azeemv
1 review
0 helpful votes
August 2nd, 2019

I have bought and sold a great deal from/to BB Toy Store and they are the absolute best in the business. Their packaging and customer service are second to none in the collectible world. I have been selling part of my collection off in chunks to them and Bob is an absolute pleasure to deal with. They give better trade-in prices than anywhere I've found online or local. Payment is always received quickly and communication is top-notch which is a very important issue to me.

Thumbnail of user antoniab47
1 review
0 helpful votes
August 10th, 2019

I have been working for weeks on figuring out what to do with the various thousands of Lego components at my house from my grandson. I took the time to separate out minifigs from broken up sets as well as heads, torsos, legs and weapons. It was pretty easy to upload them on the BB website. Bob reviewed and approved the order and sent me a postage paid label (hey doesn't get better than that!) then processed my order and paid me very timely. Definitely the way to go, thanks so much!

Thumbnail of user florenceb51
2 reviews
0 helpful votes
October 7th, 2019

Very happy to find this company after trying to sell my Beanie Babies myself. Only positive things to say about my experience. I followed the steps and my order was approved and sale was complete. I dealt with Bob online and he was nothing was helpful and turn around time was great. Would highly recommend this company to anyone wanted to sell their TY Beanies.

Thumbnail of user michaelg1129
1 review
0 helpful votes
February 11th, 2019

These guys are awesome! I have sold them many Funko Pops, wacky wobblers and Gentle giant figures. They offered me a fair price for my collection. I have been downsizing my collection and have so far sold to them 3 times.No problems and great service. They give quick responses. I have sold them in January and February of 2019.
Thanks again guys! Great time dealing with you!

Thumbnail of user bp298
1 review
0 helpful votes
March 12th, 2019

I have now used them to sell a lot of my pops I no longer wanted to have. They were able to offer a fair price for them and include shipping. Bob has always been a professional when dealing with each order I've sent in and provided excellent communication. Paid quotes as promised. A+ Service.

Thumbnail of user swathys
1 review
0 helpful votes
March 25th, 2019

I placed two large orders of beanies babies with this business over a two week span. I made a special request for packaging with both Bob and Dave so that the tags could stay in mint condition. Both individuals made sure that my request was fulfilled. I was beyond pleased with the exceptional packaging and care that was taken by the warehouse staff with each beanie baby. Pros: Great communication, great prices, free shipping, trusted business, and they care about the customer's experience.

If only every business could be like this one. Thank you so much!

Service
Value
Shipping
Returns
Quality
Thumbnail of user justinew11
1 review
0 helpful votes
May 31st, 2019

Excellent experience with sell2BBNovelties.com. Super convenient to search their store by UPC to see if they are buying what Im selling! A quote is produced, and email communication is quick and clear. I have found their offers to be quite fair and they even pay shipping for qualifying purchases. So easy to work with! Im glad to do business with them.

Thumbnail of user reaganb3
1 review
1 helpful vote
November 1st, 2018

I am in Canada and was very hesitant to send off thousands of dollars worth of Webkinz so I initiated a lot of correspondence with Bob. His responses were immediate and professional. Upon shipping the, I received all of the invoiced money within 7 days of receipt. Considering I sent several hundred, I found this a quick response. All in all a wonderful experience and I hope someone finally enjoys them.

Thumbnail of user rachelw236
1 review
0 helpful votes
October 3rd, 2019

Wonderful place very nice people i love what i got today very nice mint condition. I will order again.

Thumbnail of user patn41
1 review
1 helpful vote
May 17th, 2018

I'm currently having my third sale of TY beanie babies/buddies processed by sell2bbtoystore.com. The first two went very well. The processing is very quick and payment was prompt. I really appreciate their professional attitude and will continue to sell off my and my daughter's TY collections with them.
Thank you!

Thumbnail of user lindseyb63
1 review
2 helpful votes
October 11th, 2018

My grandma had a whole collection of beanie babies, and we were just ready to get rid of them. They helped us throughout the whole process.

Thumbnail of user karenl112
1 review
1 helpful vote
March 28th, 2016

I live in the UK. I have been searching for a replacement plush toy which I purchased for my grand-daughter from the US. To my complete joy I found the same one atBBToyStore. I emailed Bob@ BBToyStore who filled my order and shipped it straight away. What great customer service! Thank you Bob you have made a little girl very happy as her plush toy was beyond repair but had been much loved. I would certainly recommend this store for great customer service and unbeatable price.

Thumbnail of user amberb142
1 review
1 helpful vote
June 6th, 2018

I have pre ordered 3 different items. I received updates on when they would be shipping, they shipped fast, and I received them SUPER fast. Love this site! Will be ordering so much more from them. Thank you!

Thumbnail of user sallyp75
1 review
1 helpful vote
August 29th, 2018

I have been selling to BBToystore for awhile now and I have to say it has been a smooth and easy process. They are fast and extremely patient with me. Super customer service and I get paid! Promptly I must add. I highly recommend them.

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From the business

Industry leading retail website selling fad toys and collectibles. Shop for Ty Beanie Babies, Yu-Gi-Oh Cards, Pokeon Cards, Webkinz stuffed animals plus McFarlane Toys Action Figures & Funko Pop Vinyls. We sell trading cards, gaming cards, toy game col...

Company Representative

Thumbnail of user bobb938
Bob B.

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