Banggood Questions & Answers

A: Dear bidhubhusan d, thanks for your order. We check your order has arrived in your country. Would you like to check your shipping address and your postal box or if any relative or neighbour accepted the delivery and signed for you? You could also contact your local post office with your full name and this number A000091702150DH2, to make sure that the package was not held by them by mistake. Hope for your kind understanding and look forward to your reply. For any further information or assistance please feel free to contact us. We will do our best to assist you. http://www.banggood.com/Contact-Us_hi111

Dear Anumohan S., we apologize for this inconvenience. We will check your case again for the shipping fee issue. We will communicate with you again for our solutions as soon as possible after confirming some details of you case. Your kind understanding is highly appreciated. For any further information or assistance please feel free to contact us. We will do our best to assist you. Best regards, Banggood Teams

Dear Jim F, in our website, we have introductions of drop ship. Here are the links: http://www.banggood.com/Dropship-FAQ_hl8 http://www.banggood.com/Drop-ship-Program_hl18 Thank you.

Dear Tero B, sorry for the inconvenience.Don`t be worried, it is impossible that we steal customers` money. I checked your order and found that it was rejected for the safety of your account, which means we did not receive your money. Your money is temporarily stuck by your bank and it usually takes 7-14 days to return to your account.If you don`t receive your money, you can go to your local account for consulting.And SACHIN K`s confusion was just cleared after communication and check. Thanks you.

Dear shane v, So sorry for any inconvenience caused. It usually takes 7-25 business days for shipping.If you didn't receive your package within 25-30 business days, you could check your shipping address and contact your local post office.If you still cannot find your package, please let us know, we will give you a reasonable solution. Thank you so much! Best regards, Banggood Team

Dear friend, it usually takes 7-25 business days for shipping, sometimes it will be delay about one week. Thanks for your patiently waiting.

Dear jek l, So sorry for leaving you a bad impression with our website. Banggood always try its best to sell the better products with lower price. Also, we are willing to deal with your problem if there is something wrong with your product.We feel regret that you are not satisfied with our customer service and we know that there are so many things need we do to improve our service.If the problem was caused by us, we should cover the shipping fee and give you a full refund.So could you please tell us your order number, we will check your case to confirm the truth and give you a reasonable reply. Thanks for your kindly suggestion and criticism, we will do it better in the future. Best regards, Banggood Team

Dear cynthia t., Could please kindly send the links or product ID of the goods you want to buy and the country to us, so we could have a check. Hoping for your kindly understanding. Best regards Banggood Team

Dear Arnfinn U, Thank you for your question and you can give us your order ID and product ID so that we can help you. Also you can contact by e-mail, line chat and phone: https://www.banggood.com/Contact-Us_hi111 About the quality, you can know more in this link: https://www.banggood.com/help-search-k-?search=Return If any problem, please feel free to contact us. Best regards, Banggood Team