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I sent the phone back on the 17th. You should have gotten back by now and I have even heard back from anyone except to leave back market a review..

asked by Julie B. on 5/24/21

1 Answer

Hey there Julie,

Thanks for letting us know. Please note that we allow sellers a maximum of FIVE business days following delivery to inspect product and issue refunds.

If you are still waiting and need help with your order, please contact the seller directly through the "My Orders" tab on Back Market, or reach out to us at hello@backmarket.com.

I hope this helps, and wishing you all the best.

Regards,
Dominick from Back Market

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