Here’s what consumers have asked with answers from AVOV Technology staff and previous consumers.
Hello, We have checked in our system and could not find any email by the name of "Annalee" - is it possible it was sent from another name? Regardless, for us to help you trouble shoot your device or find a solution, please open a support ticket at: http://help.avov.tv - we do care about our customers and enjoy helping them use their devices correctly.