AVG

Avg was good at first, but, went downhill quickly. I found that it allows anything connected to crypt info to download itself into document and download folders, eating up space and folders. This crypt crap needs to stop. I don't want it on my phone. Avg does nothing to remove the intrusive site info. Therefore, upon renewal, avg will not be getting my business. It's sickening that I pay a good amount of money, but, avg wants to nickel and dime you to death for this and that. It's rather false advertisement to me. Avg won't allow more important driver updates unless you buy into it, so, I have to find another way to keep my phones and desktop running smoothly. I miss Kaspersky. It never gave me issues and never slowed my computer down like McAfee and Norton. I tried avg and now regret it, another waste of money for a useless product. Avg, you suck.

Scam, they take money from your PayPal without permission, I reported them to BBB, there are thousands of people scammed by them

They have taken $85. From my account for this PC tune up which I do not have. I contacted them and they said they would refund my money within 7 days. Now it has been more than two weeks and nothing at all. I do not recommend this business at all, they are very crooked and thieves as well as liars.

In 2023, after problems, I paid AVG $95.98 for my Internet Security & VPN. In Feb this year I received a notice that a payment of $119.99 was due in Mar. I decided to keep the Auto Payment option. On checking my bank account, AVG had taken an extra $93.99. There was no mention of this payment or reminder whatsoever from AVG, they raided my bank account without my knowledge or permission. I have discovered that the payment is for VPN. I would not have paid this amount, had I known. I have asked for a full refund of $93.99

Do not accept any software on a 60 day trial, bad idea. I was suppose a receive a notification at the end of the 60 day trial, instead I was charged $80.55. I called AVG and they wanted to download a program on my system. I did not understand why something has to be loaded on computer to remove this trail my computer. I did not download anything when I accepted the 60 trial in June.

Now I have received an email notifying me that I will be charged additional $80.55. How do I get this canceled? Calling the company is nit much help.

Please do not offer me any more free software.

I signed up for a free trial from avg. Though I was asked to leave a card during the trial, I was assured my card and profile would be deleted immediately if I decided not to join. I decided at the end of the trial to go with another antivirus company I deleted my profile myself including my card info never giving it another thought. Until I saw 2 separate charges from avg. I contacted them but the girl that apparently handles all their customer service issues absolutely refused to return the charges they made without authorization. She and I went back and forth several days asking them to return my money. She refused every single time. I then reported her to Google Pay. It took them less than 3 days to investigate and reimburse one of the charges. I contacted avg to let them know that they would only be responsible for one charge. Again she refused. She told me to ask Google Play to reimburse the other charge because avg would not pay anything. She was incredibly rude. If this is who avg has for customer service,good luck. You're going to need it.

I've used AVG free for some time without issue. Then I decided to pay for some of its other features. In speaking to a representative, I stupidly let her talk me into a "bundle", even though I wasn't thoroughly convinced that VPN and such were necessary. I installed the "bundle" and the problems started -- the main one being, it somehow disconnect our wireless printer. My husband spent nearly an hour on the phone with their "technician" only to be told he couldn't solve the issue and that we needed a "special technician". (It was a panic situation as I needed the printer immediately!) So, we paid their stupid $110 to speak to another person who finally solved the printer issue. Now our issue is the VPN and how it interferes with just about everything (viewing certain sites, etc.)... to the point I had to disable it in order to get anything done. I don't have any hopes of getting our money back but I certainly won't be renewing anything from AVG any time soon.

I installed AVG Cleaner on my tablet, and when I tried to run it, the tablet stopped working. Now it won't boot and it cannot be fixed, so I'm out $139.99. Do NOT install AVG products onto your devices!

My bank acct was charged by AVG for a subscription I did not generate When I chatted with their customer service he would not listen to what I was saying He continually kept trying to get me to accept this subscription Finally I made it clear if this was not stopped I would use other channels to stop this At that time he deactivated the subscription This was yesterday The transaction is pending as of today Pending expires tomorrow 1/5/2024 They sent me an email stating that they are processing a refund I assume they are going to take my money to boost their revenue while I wait 5 to 7 days to get my money back for something I had nothing to do with

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AVG won't take no for an answer? Too pushy, keep trying to take payment for closed accounts. Don't start with them or your stuck with them trying to take unnecessary payments.

Purchased The AVG Anti-track software and the activation code did not work.I wasted one hour with a technician that has poor English language.she could not fix the issue. I asked for a refund.She transferred me to the billing and I left on hold for 15 minutes. Them I called the billing again placed on hold for 48 minutes. It is very strange because when you contact sale they respond in ONE minute or less but request refund it will take you forever. Stay Away bad experience and very poor customer service.

There were some technical difficulties with AVG, e.g., blocking know providers, e.g., Vodafone.
Most disappointing was their extremely poor record keeping. My initial introduction was from a third party supplier. I subsequently chose to leave that supplier and be charged directly. I was automatically charged twive for the same product. When asked they could not find a trace of payments, even though I provided records. I woud not trust them further than I could throw them.

Called today due to issues with activation. The man was rude and insulting and when I asked for money back since I could not use product he said " You will not get one penny back".

So damn ironic that they are an antivirus company that is supposed to protect us from malicious attacks but they are the malicious attack! I have fraudulent charges on my credit card when I NEVER bought anything from AVG and when I called them, the dude screamed at me and hung up. How did they ever get my payment information I don't even know. DO NOT BUY THEIR PRODUCTS, so many better and more reliable companies out there. DO NOT GIVE THEM YOUR PERSONAL INFO AND ANYTHING. IT IS A WHOLE SCAM, THEY LOVE TO TAKE YOUR MONEY TO PAY THE RUDE AND INCOMPETENT CUSTOMER SERVICE JERKS.

Constant demands for extra payments for all sorts of functions, it costs way over the competition in the first place. Today I got a techno babble about something but how did I know whether to press any buttons. Tried to get AVG support another round of techno babble that I couldn't pass. I wouldn't chose them if I was starting again.

Please allow the window that shows the feedback of the scans to be made full screen this will hekp alot.

This company used to be good, but now I have to spend 15 minutes running all the scans and file deletions. Used to be automatic. Now, after upgrading my Mac to Ventura 13.3, AntiTrack slows computer to a standstill, nor can it be deleted. Tech support is clueless. They never call back as promised. I had to uninstall and reinstall to get the basic program to work.

It's an okay antivirus, however the scanning bogs down your computer a little, Overall though a nice piece of antivirus software for the price.

If your computer has any issues, ex) Your drivers need updating, or you need a VPN, or literally almost anything AVG Will pop up saying you have (Such and such issue) and if you hit resolve, you just have to buy a subscription for that particular problem.

Never admit that they are wrong. Love to take your cash and not give a care attitude!
They charged me for their service for 3 years in which I didn't use it after the first one. Had to get my bank to investigate why this Scottish based company was taking my money for nothing. Couldn't get it back. AVG didn't care.
Don't go for these products, they wind themselves into every program and slow everything down. Just not worth the aggravation.

I now have 3 buttons floating around my android screens and I cannot get rid of them and one button does absolutely nothing.

I paid for a full year's subscription for this service and the pop-ups would show up with the issues I had. When I went to click to resolve the issues the pop-up would ask for money-- another subscription. I called the company and sent them the eReceipt I had showing I paid for the coverage. They could not assure me that the system was working on my computer. I will never use AVG again.