• Astra Horizon

Astra Horizon

Overview

Astra Horizon has a rating of 2.94 stars from 95 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Astra Horizon most frequently mention account manager problems. Astra Horizon ranks 69th among Currency Trading sites.

  • Service
    29
  • Value
    29
  • Quality
    25

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
15
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What reviewers want you to know

Positive highlights

  • I have found Astra horizon the better of the brokers to work with.

Critical highlights

No critical highlights yet

How would you rate Astra Horizon?
Top Positive Review

“No hidden fees, so all around i feel safe using this broker”

Britten T.
6/9/21

Always had a smooth time with Astra horizon. Free and instant deposit and withdrawal. Account fund transferring. Rapid market connection with tight spreads. Been with them for over 3 years now. I really like the service, they seem like they want to help, and quick as well. Great trading platform not much to say as all works well. No hidden fees, so all around i feel safe using this broker

Top Critical Review

“Stay away from this scam, i got my money back”

Sean L.
2/16/24

Their demands became too much that it raised suspicion, when nothing seems forthcoming i had to request for them to close my account but they insisted that i either pay the tax or i lose all, with all efforts to further communicate was unsuccessful till i got everything back with the help of P R O U P S H O T.

Reviews (95)

Rating

Timeframe

Other

Reviews that mention popular keywords

astra horizon (41)
Thumbnail of user seanl705
1 review
0 helpful votes
February 16th, 2024

Their demands became too much that it raised suspicion, when nothing seems forthcoming i had to request for them to close my account but they insisted that i either pay the tax or i lose all, with all efforts to further communicate was unsuccessful till i got everything back with the help of P R O U P S H O T.

Thumbnail of user cathye189
2 reviews
8 helpful votes
January 23rd, 2023

They promise you can get your money out whenever you want but its a lie. It took me month before i was able to pull out of this scam. They made me took loans because they found the way to connect and form a friendly relationship with me, i feel so stupid to trust them. I was later rescued from these monsters when i got introduced to Ivanfitzer23 (outlook com), My hope was restored because i got 80% of what i lost in just few weeks of works and it feels so great. Stay away from Astra horizon

Service
Value
Quality
Thumbnail of user premakumark
1 review
3 helpful votes
May 16th, 2022

UK authorities are aiding and abetting the same rascals. B if anyone files a complaint, they should investigate. No investigations. These are looters of the world. Not justified any actions in the past.

Products used:
Crypto

Value
Quality
Thumbnail of user weberh1
1 review
0 helpful votes
July 26th, 2021

Excellent service and communication. Am happy with the result I got. Great team. Highly recommend them coz to anyone who wants to make real profit trading forex!

Thumbnail of user leer448
11 reviews
16 helpful votes
May 4th, 2023

I was a victim of Astra Horizon scam I was left in tears, for several months I couldn't get on with life properly after losing about 75k to this scammers, I rather do charity with it or buy some exotic pets rather than just dash it out but I got lucky when I was introduced to affliz at tutanota com they help get back all my funds from this guys.

Service
Value
Quality
Thumbnail of user gwenc105
1 review
4 helpful votes
September 7th, 2021

I'm posting some screenshots of some of the action on my account. The only action was deposits and as you will see there is nothing allowed for withdrawals because they will not give your money back to you. I still can't believe that I fell for this. I tried to call them and contact them so many times but no response. Just gone. Don't even have a second thought about this. I don't know how they receive an average three star ratings when I would not even give them one star if I had that option. They should be in jail!

Tip for consumers:
They are liars. RUN FAST!

Thumbnail of user bahaq
2 reviews
1 helpful vote
June 6th, 2023

Professional thieves, never invest a cet with them. Stop all communication with them right away, otherwise they will keep robbing you

Products used:
Investment

Service
Value
Thumbnail of user malikh22
1 review
0 helpful votes
May 21st, 2021

Placement de 5250 € après qq mois le capital est soit disant de ******* mais impossible à retirer sans un nouveau virement de 1800 pour les 15% de frais de trading qui à la base devait être de 5% et déjà déduits du capital. Sans ce versement aucune chance de revoir mon argent alors qu'ils peuvent facilement le déduire de mon compte. Enfin si je puis dire puisque je n'ai plus de contrôle sur mon capital de base. Pour moi ces gens sont tout simplement des escrocs et je viendrai ici dire le contraire lorsqu'il m'auront restitué mes économies.

Tip for consumers:
Ne confiez surtout pas votre argent à ces gens

Products used:
Placement 0

Value
Quality
Thumbnail of user astrah
Astra H. – Astra Horizon Rep

Hi Malik. Nous sommes désolés pour cela. Nous sommes normalement connus pour notre attention exceptionnelle aux détails, et nous regrettons d'avoir manqué la cible. Merci d'avoir pris le temps de porter cela à notre attention. Veuillez consulter https://www.astrahorizon.com/kyc.html pour en savoir plus sur notre processus. Nous utiliserons ces commentaires pour être meilleurs et pour nous assurer que cela ne se reproduise plus.

Thumbnail of user florencew70
2 reviews
1 helpful vote
August 11th, 2021

Trading is a business where trusting facts, and your search for trustable platform ends here. Don't have to waste your time on any other platforms, with the help of this platform you can become a successful trader. Best trading platform.

Thumbnail of user claudettec42
1 review
9 helpful votes
June 28th, 2021

Hiii. I have a lot to say about Astra Horizon, since mid-January...
Call every week to put in more money, the advisor who was super nice, how are you today? Etc. After putting in over $ 1,100 and asking for a return on my investment... The advisor became arrogant, aggressive, unpleasant.
It's been several months, nothing, no more calls, no more emails.
It's death.
I am discouraged...
You can reach me on FB, easy to find, if you want to give me some advice.

Thumbnail of user emilyl858
2 reviews
3 helpful votes
July 28th, 2023

THIS IS SCAM... THANKS FOR THE AUTHORITY THAT $#*!'S.TED ME TO REC'OVER MY LOST FUNDS REACH OUT TO THEM VIA WE'B
F.T.C F.R.A.U.D S.Q.U.A.D. COM (NO DOTS) ENSURE TO GET HELP

Thumbnail of user mohamedm171
1 review
9 helpful votes
July 6th, 2021

Mar, 2021 First $5000 after one day they keep of asking more get good return. My account manager was Sally Patrick. After 100K investment she showed the growth and keep on asking more. When asking to withdraw the funds from my account suddenly she stoped calling me and discovered I send many requests for withdrawal, every time some call me you to send the broker commission first upfront to withdraw from your account These are scammer! Don't fall in this scam. Be safe and you should not fall with those scammer. I Invested 100k to increase my income it was a big mistake.

Service
Value
Quality
Thumbnail of user carlosp401
1 review
7 helpful votes
May 12th, 2021

Once you put money there it becomes impossible to withdraw. Simple as that. You invest, they will show you amazing gains and when you want to withdraw countless issues: it is not the right time, automation couldn't be stopped, you have huge fees to pay (first), not allowed to cash your balance. Big scam big time.

Tip for consumers:
Do not engage!

Products used:
Criptocurrency

Service
Value
Quality
Thumbnail of user astrah
Astra H. – Astra Horizon Rep

Hello Carlos, a statement like this is huge. We have been attacked by big companies buying fake reviews lately.
Can you please reach out to our 24/5 support and elaborate.

Thumbnail of user sazzadh6
1 review
12 helpful votes
April 20th, 2021

First I inveted $350 after one day they keep of asking more get good return. My account manager was Mike Ross. After 30K investment he showed the growth and keep on asking more. But suddenly he stoped calling me and I discovered that my account is negative. These are scammer! Dont fall in this scam. Be safe and you should not fall with thses scammer. Anyone have experience with how to get back money from them. I am a scientist with close to pension and invested to increase my income for pension and it was a bug mistake.

Thumbnail of user astrah
Astra H. – Astra Horizon Rep

We are sorry to hear that you had a bad experience with our service, Sazzad. We are finding more ways to improve our service and we appreciate your time sharing this experience. We value your feedbacks and we thank you for bringing this to our attention. If you can email us at support@astrahorizon.com for what happened in order for us to find resolution to this.

Thumbnail of user christosp22
1 review
2 helpful votes
January 13th, 2022

All was great at the beginning, brokers lept in touch asking for money. Now nobody can be found email their site nobody is responding, my broker, has not answered his whatsup number since Oct 22/2021. Meanwhile, I have made a demand for withdrawal and it has been pending now for over 1 month. Satisfaction, none, help none email, nobody responds. Service bad,

Tip for consumers:
scam, all good at the beginning, and then you can not find anyone, not even by email

Products used:
crypto

Service
Value
Thumbnail of user michealg31
1 review
13 helpful votes
March 26th, 2021
Verified purchase

I invested 10k usd in Astra horizon trading, after trading for a month I requested to withdraw some money from my profits, my account manager Francis Thompson tried to persuade me to keep the money in the account so I will get more gain but I insist to to withdraw some soon after some body called from the trading platform named Edward Walsh, introduced him self as new account manager he started to trade from on my account reckless putting the leverage 1:100, try to put the account negative I Keep E-mailed him couple of times no respond. He make sure the account is depleted. I have very bad experience with this Astra Horizon trading.

Products used:
Trading platform

Service
Value
Quality
Thumbnail of user astrah
Astra H. – Astra Horizon Rep

We appreciate your effort sharing your experience, Michael. Your feedbacks are important for the improvement of our service. We know that your experience was far from what you expected and we hope to resolve it for you. If you can send us an email at support@astrahorizon.com for us to talk more about it. Hope to hear from you soon.

Thumbnail of user jeanpierreb15
1 review
0 helpful votes
March 19th, 2021

Méfiez-vous! Astra Horizon est très mal côté par les spécialistes financiers. Je me suis renseigné trop tard et j'ai versé une somme, heureusement limitée, de 250€ que, bien entendu, je n'arrive pas à récupérer malgré mes multiples demandes formulées à compter du 22 janvier 2021. Par ailleurs, c'est bizarre, mais il n'y a jamais de commentaire de leur part quand les avis sont négatifs, il y en a uniquement quand ceux-ci sont positifs. S'agirait-il d'auto-satisfaction sur la base de faux avis!?

Thumbnail of user astrah
Astra H. – Astra Horizon Rep

Nous nous excusons vraiment si vous avez l'impression que nous ne tenons pas compte des commentaires négatifs de nos clients. Nous faisons de notre mieux pour fournir le meilleur service à tous nos clients et nous sommes désolés de savoir que votre expérience n'a pas été à la hauteur. Nous aimerions profiter de cette occasion pour parler et étudier vos commentaires plus en détail. Si vous pouvez nous envoyer un email à support@astrahorizon.com.

Thumbnail of user lourdesd41
2 reviews
3 helpful votes
December 16th, 2021

I lost a bunch of investments and despite requests of withdrawing the money, they keep asking for more because they show you they're "trading" and letting the profit in. I can't believe I fell into their trap so beware, DO NOT send anymore investment when they tell you to add more! I can't even get my money withdrawn at all despite several attempts, they have ghost employees and customer support is non-existent. No one will reply back, I'll find a way to get them tracked down! If anyone was successful withdrawing their money, let me know please!

Tip for consumers:
DO NOT fall into their scam asking you for more deposits because you will not be able to withdraw it at all!

Products used:
Trade

Service
Value
Quality
Thumbnail of user brittent3
1 review
0 helpful votes
June 9th, 2021

Always had a smooth time with Astra horizon. Free and instant deposit and withdrawal. Account fund transferring. Rapid market connection with tight spreads. Been with them for over 3 years now. I really like the service, they seem like they want to help, and quick as well. Great trading platform not much to say as all works well. No hidden fees, so all around i feel safe using this broker

Thumbnail of user astrah
Astra H. – Astra Horizon Rep

Good to hear that you had a great experience with us, Britten. Your feedback motivates us to do better always. Thank you for taking your time in sharing what you experienced with us. We hope to have business with you for a long time..

Thumbnail of user sandras2212
2 reviews
3 helpful votes
August 30th, 2021

It's a big scam. They promise to get you back money lost or blocked by dishonest trading brokers like Astra Horizon but will only scam you further. They charged me almost 3000€ and wanted me to pay another 1500€ which I refused. They replicated a parcel delivery site but it is a fake. BEWARE BEWARE you have been warned

Thumbnail of user bqq
1 review
2 helpful votes
July 16th, 2021

I invested my money believing I will benefit from Astra Horizon's experience in the financial market, as I progressed, I received calls for 10 days for someone who calls himself Kelvin Brwon. He kept asking to Invest more money so the profits can be higher. As I told him I can't invest anymore for some time, suddenly he stopped calling and he doesn't reply to my messages.
Keep away from this company

Service
Value
Thumbnail of user enasl
2 reviews
4 helpful votes
June 28th, 2021

I worked with Francis Thompson he is so good to make u do deposite don't believe him they take don't give your money back he will say a bout there reviews just emotional but they even when you want to do withdrawal they request 20% commissions fee and after deposit for approval it is all lies just run with your money don't BELIEVE anyone of them

Thumbnail of user alejandraz14
1 review
2 helpful votes
October 29th, 2021

Hello Astra. Im still waiting to gte an answer on my wuthdrawal request. Have not been able to contact anyone

Thumbnail of user adils22
1 review
9 helpful votes
January 10th, 2021

I honestly initially liked this platform, but now I cant seem to get in touch with anyone since I requested a withdrawal!

Service
Value
Quality
Thumbnail of user durandp
1 review
0 helpful votes
June 3rd, 2021

Depuis des mois j'essai de récupérer 3750€ malgré 1000€ de versé en plus au titre des commissions (élevées) comme vous pouvez le constater.
GROSSE ARNAQUE. Faites le savoir autour de vous. Astrahorizon ne doit plus exciter ni leur site.
FAITES ATTENTION SI VOUS AVEZ A FAIRE A PIERRE VALENTIN OU RAPHAEL HARRISSON. Ces gens doivent être condamnés et jugés.

Thumbnail of user astrah
Astra H. – Astra Horizon Rep

Merci d'avoir porté cela à notre attention. Nous visons à fournir le meilleur service à tous nos clients et savoir que vous avez mal vécu est quelque chose que nous voulions éviter de se reproduire. Pour nos politiques, vous pouvez consulter https://www.astrahorizon.com/kyc.html. Nous aimerions en savoir plus sur ce qui s'est passé afin que nous puissions faire quelque chose à ce sujet. Veuillez nous envoyer un e-mail à support@astrahorizon.com. Néanmoins, nous apprécions votre temps pour partager votre expérience ici car cela nous aidera à améliorer notre service.

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From the business

AstraHorizon is a international company specialized in Crypto Currency Trading and Live Investing Softwares. The company has an UK office in London and provide trading services, market analysis and trading accounts for investors.

Astra Horizon provide investors with trading solutions to operate simply and professionally on live markets:
Fox Trading platform multi-devices Access and the new Fox WebTrader to invest instantly from any internet browser or device.

The company is proud to announce that Traders will benefit from the new Metatrader 5 by Metaquotes.

Market Analysts support, technical analysis and forecasts for every Cryptocurrencies, International Stocks, Indices, Currency, and Commodities.

Business History

Created in 2013, the company currently employs 215 people.

Recently specialized in Crypto currencies.

Company Representative

Thumbnail of user astrah
Astra H.
Typically does not respond to reviews

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2.9
95 reviews
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