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ASOS Questions & Answers
Here's what consumers have asked with answers from ASOS staff and previous consumers.
19 questions answered
21% answered in 1 day
73 questions sorted by: recent | popular | fewest answers
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Their products are a hit and miss. That is why people have to return items. The color could be off from the picture, sizing odd, but then other items perfect. ASOS also makes several mistakes! They do not take responsibility.

By Kimberly C.
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DO NOT!!! They do not appreciate anyone's business. Customer Service is absolutely terrible and their will be a problem with your order - TRUST!

By a s.
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They are fraudsters. They are scam, they will take your money and send you extremely cheap valueless product entirely unrelated to the ordered items . Afterwards they will blame the shipping company . Then they will say unfortunately they are now out of stock of the ordered item. Offer to refund you only 30%. They are in short thieves

By Lawrence c.
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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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