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ASOS Questions & Answers
Here's what consumers have asked with answers from ASOS staff and previous consumers.
18 questions answered
22% answered in 1 day
72 questions sorted by: recent | popular | fewest answers
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Absolutely NOT!!!! Spend your hard earned money somewhere else!!!

By a s.
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You might get your refund - eventually. Say . . . . . this time next year!

By a s.
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Yes.

By Lizzie L.
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I love their shoes. Measure your feet in centimeters for the best fit and compare it to their size chart and order from there. The shipping is pretty quick; I get things from the UK in a week and I live in Missouri. And they send you a free return label with your items if something doesn't work out

By Lizzie L.
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Great shop. Many dresses are similar to the famous luxury brand. Celebrities also wear this brand of dresses. You can also get pretty cheap rimmel make up. Returns are simple and quick, and customer service always gets back fast. I order from this site very frequently and I am never disappointed.http://www.fixithere.net/asos/

By illena p.
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Sorry to hear that, I can understand very frustrating situation, but don't worry try to get their contact details and send them massage with your order number , your full name and date as well, hopefully will resolve your issue. Good luck

By Mahmoona T.
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Hello there, you can go to their website and contact them via email send them massage and hopefully they will reply you and help you in your return, I am from Uk their service is very good here .

By Mahmoona T.
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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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