Hey Stephanie - we strive for amazing customer service, and over the past month have seen about a 15% increase in customer happiness, with new support efforts. You can contact customer support by emailing
support@apex4kids.com or opening a ticket at
support.apex4kids.com. You can also use that link to live chat with our nearly 24-hour customer support team. In addition, you can give us a call at (623) 526 7747. We also offer support via Facebook simply by sending a message to Caleb Maddix.
We now strive to offer 12 hour response times across the board.