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  • ANTOnline

ANTOnline

Corporate Values

Overview

ANTOnline has a rating of 4.45 stars from 3,451 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ANTOnline most frequently mention xbox series, great experience, and launch day. ANTOnline ranks 1st among Computer sites.

  • Service
    241
  • Value
    382
  • Shipping
    379
  • Quality
    811

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 68.2%
Positive
30
Neutral
0
Negative
14

Instant Feedback

6,762 reviews

115
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What reviewers want you to know

Positive highlights

  • The checkout process was straightforward, and I received timely notifications regarding my order's progress!
  • Got my PS5 just a couple days after launch, would absolutely recommend this site to my friends!
  • Shipment came after release date by 5 days, but arrived in perfect condition with the games that were released.

Critical highlights

  • I just want my order cancelled and my credit card refunded after this terrible experience.
How would you rate ANTOnline?
Business's Favorite Review

“Professional, Communicative, and FAST!”

Michael M.
12/14/20

One of the best most stress-free online ordering experiences this holiday season. Order was smooth going through, no website crashes or issues checking out. Multiple communications via e-mail detailing where antonline was at during the process of getting my items to me. 2 Hours later the order shipped, and 2 days later I received the item.

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Top Positive Review

“Great company. Fast shipping. Great communication.”

Kyle B.
4/11/21

Bought an Xbox Series X bundle from them. Checkout was fast and easy. They send multiple email updates on my order and gives updates on when they have shipped your item, and when you have received your item. Xbox got here in 2 days, and the package was fully sealed and in good condition. I'm enjoying my Xbox Series X and if you're unsure about this company, don't be. I highly recommend them. Very easy, worry free, and fast.

Reviews (3,451)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (279) checkout process (59) release day (49) release date (48) couple days (19) credit card (86)
Thumbnail of user jacobl215
1 review
0 helpful votes
November 25th, 2020
Verified purchase

The checkout process was smooth and very easy. That's saying something for a product that was already barely in stock AND on launch day. Yes the price was high, but all of it together was very close if not MSRP. Thank you!

Thumbnail of user rogers646
1 review
0 helpful votes
November 23rd, 2020
Verified purchase

No problems with my Xbox series X preorder. They kept in contact throughout the wait process & fast delivery! First time purchasing with them and will do business again!

Thumbnail of user joarm223
1 review
0 helpful votes
December 21st, 2023

I was able to retrieve my stolen Bitcoins owing to a Recovery Expert, a great professional. Their service is the only one I confidently recommend since he has the best customer service; he was not only incredibly responsive but also very patient with me, despite the fact that I asked a lot of questions. I gave him all the information he needed to help trace and recover my coins, and he did exactly that. I wholeheartedly recommend him. Contact him at [recoveryexpert at rescueteam dot com].

Thumbnail of user williams3097
1 review
3 helpful votes
November 25th, 2020
Verified purchase

Ordered the Xbox Series X, and a couple days later it came in the mail, was worried when I read all the negative comments about this website at first, but in my experience my product is great, and works perfectly fine, it was delivered on time, actually earlier than I thought,
Also when I called about something the customer service was friendly, and helpful.
I'd definitely recommend AntOnline.

Thumbnail of user kellys926
Antonline R. – ANTOnline Rep

Thank you William! We are happy to hear you had a great experience.

Thumbnail of user rays494
1 review
0 helpful votes
November 23rd, 2020
Verified purchase

Got it earlier than expected and everything was included, would be 5 stars but the packaging was a bit under done allowing for movement inside during shipping so it could have been damaged. Outside of that "what if" awesome service

Thumbnail of user alexh596
1 review
0 helpful votes
November 23rd, 2020
Verified purchase

Great easy ordering experience for a lucky PS5 pre-order! Shipped the package super fast and arrived quickly as well. Only thing is shipping items should be WAY more secure. Using a cheap extra large box that's not firmly packed with anything makes items move around during shipping. My package arrived with a PS5 game underneath the console. Could have easily broken the game being crushed. Use common sense during shipping and separate small items also. Other than that great sale!

Thumbnail of user jamesj1727
1 review
0 helpful votes
November 25th, 2020
Verified purchase

Managed to snag their series S bundle. It came very quickly. Within a couple of days of ordering. I was a little weary of ordering from this site because I personally had never done so before but I was pleasantly surprised and play my new Xbox every night while everyone else is struggling to get one.

Thumbnail of user jonathanb1545
1 review
0 helpful votes
May 20th, 2023

I was a bit skeptical at first but I looked at some reviews and took the chance to buy one. It came only a few days later (8/10/22). Many more months later and I have no issues and came with everything that was shown. Overall a very satisfied customer!

Service
Value
Shipping
Quality
Thumbnail of user edg176
1 review
3 helpful votes
November 11th, 2020

My wife went online and preordered Xbox series x from them. I was concerning after reading reviews. They billed me right away and I sat and waited for the release date. I don't care what anyone says about this company I got my order on time next day delivery.

Thumbnail of user gisellei6
1 review
0 helpful votes
December 23rd, 2020
Verified purchase
• Updated review

Awesome thanks! Wish it was a ps 5 though for my son for Christmas but this will have to do! Fast delivery and updates until received!

Reason I chose this business:

Christmas gift

Reason I chose this product:

My son for Christmas in lieu of a ps5

Value
Shipping
Quality
Awesome thanks!
December 16th, 2020
Verified site experience
• Previous review

Awesome thanks! Wish it was a ps 5 though for my son for Christmas but this will have to do!

Reason I chose this business:

Christmas gift

Thumbnail of user zacharyp145
1 review
0 helpful votes
December 6th, 2021
Verified purchase

Appreciate Antonline's electronic purchasing process to allow for a quick transaction completion to buy the Xbox One Series X

Quality
Thumbnail of user vashonw
1 review
0 helpful votes
November 23rd, 2020
Verified purchase

My package came a day after launch (which was t a big deal for me). There was no damage to the box and the console, controller and games were in mint condition. I would definitely order from this company again.

Thumbnail of user kevinl1334
1 review
0 helpful votes
December 25th, 2020
Verified purchase

When I received my order, the box was already opened. The box wasn't thick enough to hold the items in and the tape was too weak so it didn't taped the box throughly. Very bad packaging. But I would purchase it again.

Thumbnail of user marioj128
2 reviews
0 helpful votes
March 8th, 2023
Verified purchase

I discovered ANTonline when I stumbled on a list of places you could buy new, limited stocks of Xbox Series S|X & PS5s back in early 2022. Once again, they came through with available stock of PS5s that are not marked up for highway-robbery prices. They are fair, process orders quickly and ship fast at a very competitive price. I would have no qualms giving them more business. They earned my loyalty.

Reason I chose this business:

They are one of the few, reputable retailers selling limited stocks of these consoles that are not obscenely marked up

Quality
Thumbnail of user samarab9
1 review
0 helpful votes
March 14th, 2021

That was my first time buying through ANTonline and my experience has been great. Bought a PS5 for my husband, super hard to find. Purchasing was easy, communication throughout the entire process was on point and the delivery was faster than expected.
As other people have mentioned, they could use better packaging, maybe some bubble wrap so smaller items are not loose in the box. But nothing came broken or damaged. I would buy again! Btw... the price of the bundle super fair!

Tip for consumers:
I have not had any issue and needed replacement or assistance - but so far my experience has been great!

Products used:
PS5 bundle with camera, 2 games and 1 year PS store gift card

Service
Value
Shipping
Quality
Thumbnail of user tyr64
1 review
0 helpful votes
October 19th, 2022
Verified purchase

ANTOnline has always been quick and reliable. I'll make my Order and it's in my door step about 2 business days later.

Reason I chose this business:

One of the few places that has regular stock of the new Xbox and PlayStation

Reason I chose this product:

Friends and family have less luck finding stock

Quality
Thumbnail of user devons72
1 review
0 helpful votes
November 25th, 2020
Verified purchase

I was expecting my delivery a full week later than it arrived. That you for the prompt and immediate response. Also, customer service assuaged some issues I had with the auto-respone emails. Great service

Thumbnail of user charless1410
1 review
0 helpful votes
November 26th, 2020
Verified purchase

Great! I'm thankful everything worked out as planned, will be using the cite more and more.

Thumbnail of user dienissonn
1 review
0 helpful votes
November 23rd, 2020
Verified purchase

I was a little iffy at first but everything worked out great! Called customer service a couple of times and they were very helpful. Deff buying with them again

Thumbnail of user nicholasg634
1 review
0 helpful votes
September 8th, 2023
Verified purchase

After ordering the Xbox Starfield controller from a major big box retailers site and having my order randomly canceled, I didn't have hopes of still finding the controller anywhere. Luckily, ANTOnline had it in stock, and ready to go. The shipping was quick, the controller is amazing, and I could not be happier with my purchase!

Reason I chose this business:

The product I wanted was sold out EVERYWHERE else. ANTOnline had what I wanted for the right price.

Reason I chose this product:

I am a big fan of the aesthetic.

Quality
Thumbnail of user kiranb18
1 review
0 helpful votes
November 29th, 2020
Verified purchase

Had read some suspect reviews, but made an online order for a PS5 bundle, was immediately confirmed and shipped to me on release date, could not be happier. A+ all the way around

Thumbnail of user juang591
1 review
0 helpful votes
September 20th, 2021

Purchased a $2000 item by mistake and wanted to cancel it on the same day. I freaked out when I read the whole RMA process, didn't want to pay 15% restocking fees. So, I sent a ticket to Customer service and they replied super fast (even though it was close to their office closure at 5:30 pm ET). They were able to cancel my order and process the refund.

Due to the superb and fast service, I will definitely consider them for future purchases.

Thumbnail of user stephenm1959
1 review
0 helpful votes
November 30th, 2021
Verified purchase

Very smooth, simple and easy delivery. Easiest way to secure a console!

Reason I chose this business:

Availability

Quality
Thumbnail of user thallysp
1 review
0 helpful votes
November 29th, 2020
Verified purchase

Fast shipping, good price! Was not expecting such a quick arrival time but it showed up to my house 4 days later! I guess thats the one benefit of living in florida (their facility is located in Georgia)

Thumbnail of user gregoryf170
1 review
0 helpful votes
November 25th, 2020
Verified purchase

Never heard of Antonline until PS5 launch day. When i got word that they had PS5 in stock i quickly went to their site and secured the PS5 not knowing anything about the company. They kept me updated with emails and provided a tracking # for my order and within a matter of a few days i received my PS5. I'm pleased to say I am a happy first time customer!

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From the business

antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.

Outrageously Good Value + Free Shipping on Every Item, Every Day!

Business Highlights

  • Free Shipping
  • Concealed Packaging

Company Representative

Thumbnail of user nancyc162
Support R.
Typically does not respond to reviews

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