We are located in China so all items are shipped from China.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

They take forever and God help you if you have to exchange it. Here is what they wrote to me:
Sorry that you are not satisfied with the item(s).

Please note that customers must respond to every email within 7 days. If not, we will close this case after the aforementioned deadline.

Our return center is located in Guangzhou, China.

According to our return policy, the customer is responsible for return shipping cost and any other related return charges(including possible custom fees). Your refund will be processed after our return center receive and inspect the return package.

Since International returns might result in long waiting time and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue.

We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.

If you still want to return the package, you should email us for a return label within 7 days, the aforementioned deadline.

You can check the return policy here: https :// anniecloth. Com/information/Refund%20Policy