Is Anniecloth.com a scam or a legit company?
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on 8/13/19 I've been trying to return the crap they've sent me for a week now.
Every time I send them an email, they only send their return policy. There is no return address and your return requires a return label.
Every request for a return label has been ignored.
They've offered a 15% discount on my next order instead of a return.
Hell will freeze over before I'll ever buy from them again!
Every time I send them an email, they only send their return policy. There is no return address and your return requires a return label.
Every request for a return label has been ignored.
They've offered a 15% discount on my next order instead of a return.
Hell will freeze over before I'll ever buy from them again!
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Just a heads up... don't purchase anything from ANNIE CLOTH!! Unless you plan on not returning it. Their return or even their website has no customer service or return address!! The items I purchased were nothing like they're described on their fake site. I'm so over these fake sites popping up from China, then you get taken advantage of. I'm at fault for not checking out the site before ordering, which by the way I usually do. And Facebook is as guilty as these over seas sites for allowing them to advertise on their site!!! When the heck will they stop overseas countries taking advantage of their loyal patrons??!! Feeling a bit violated in NY
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Horrid, a rip off and just plain old bad. I am like many of these ladies and fell in love with the photos, thinking that finally somebody had an eye for some unique clothing that didn't look like trendy cookie cutter fashion. Sucked in by this bait & switch company. Same story as the other reviewers: got the item, it was crap, want to return it, kept getting the same stupid return generic response email over & over, finally got a REAL return email, and offered a whole $2.90 cash refund to use to "alter the cloth" so I would like the item more & keep it. REALLY???? A WHOLE $2.90 refund on a $20 sweater? Gosh, my cup runneth over. Then the song & dance about how returns to CHINA take a long time and may cost more due to customs fees (none of THAT was articulated in the return policy, which BTW, I DID read before ordering!). The other item I ordered has never showed up so I am just saying goodbye to $36 in total and calling it a lesson in stupidity. Please: DON'T MAKE THE SAME MISTAKE!!! Now I'm checking back with credit card company to make sure other charges aren't attempted.
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In my opinion, it's a scam. First of all, they don't adhere to their own refund policy. It states you will be fully refunded if order is cancelled within 24 hours and has not already shipped. I cancelled my order exactly 9 minutes after replacing it but they won't refund me. I've received one if the three things I originally ordered and it's a joke. Definitely not something I would ever wear. So, in addition to the fact that they don't follow their own policy, their products are trash. Lastly, their customer service is horrible. It takes them a long time to respond to emails and they don't even respond to what you're asking. They simply have canned responses that are not helpful at all.
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Annie Cloth is definitely a SCAM!! I ordered a sweater and a top that came looking NOTHING like what was pictured. Super cheap quality and don't even think you can return your purchase back to CHINA and get a refund; that's not going to happen!
If you are reading this, be glad you researched first!! Wish I would have.
Please stay away from China's Annie Cloth!!!!!!!
If you are reading this, be glad you researched first!! Wish I would have.
Please stay away from China's Annie Cloth!!!!!!!
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Don't think using PAYPAL to help you with a very bad order will help you. They site for Annie's. I thought I was buying from an American company. Then I saw my statement, The statement said China and another company. Not only that, PAYPAL will bill you before you receive the clothes. If you receive a partial order, PAYPAL will not refund you and the company at most will offer you 1/2 your money back. If the clothes don't fit, you are suck with them unless you want to pay a lot of postage to return. But if you return, if with tracking, and do not use their label, they refuse shipment and say they did not get your package. That package will be in an unknown location for ever. Look at Trust Pilot's rating cite, 96% 1's the lowest reading. Then read the 5's, 4's and 3"s, most shouldn't be there as they are questions from possible buyers or they are bad bad reviews.
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More questions about Annie Cloth
Will I be disappointed like the other buyers.? Why are there such a negative reviews about your company? Why are the items shipped not what's in catalog? Hesitant to buy. I don't see where Annie Cloth has answered one single question or tried to resolve any problems they are causing. Annie Cloth is using various names all over the internet and showing the exact same clothing. My guess? these clothes are from another country! I was very excited to see such cool clothes but I guess you don't have the clothes you are showing. Where did you get the pictures of those clothes at Do they have more than 1 name? This clothing that is horrible by the way is identical to another named company I bought from? I would like to know when they shut you down !!!!! Cause we're working on it ! Do the sizes run correctly or are they small? Where are these clothes made? I would like to send back a blouse I purchased over the internet. I don't like the fabric. Would you please send me the info. for the return? Judy I returned my order for a larger size, my #AC37769, my tracking # where I returned to you in Sept. Can you tell me about my order
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