Angi (formerly Angie's List) has a rating of 2.63 stars from 2,453 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Angi (formerly Angie's List) most frequently mention customer service, home advisor, and credit card problems. Angi (formerly Angie's List) ranks 67th among Local Reviews sites.
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We had a 40 foot long,3 foot wide cement walkway made from the sidewalk to our front door.Seylah was able to construct his walkway, while communicating with another contractor, who was building a fence alongside. Seylah does high quality work. He is a little hard to keep in touch with; so keep trying! Time for a driveway...; I'd hire him again.
Angi Leads is absolute joke from the contractor perspective. 90% of their "leads" are bogus (either non-responsive customers, tasks requested outside scope of business, or customers just messing around on the internet that are not actually interested in having work done) and they refuse to credit appropriately. I lost 4x as much money as I made using their platform. Stay as far away as you can.
Angi Leads is absolute joke from the contractor perspective. 90% of their "leads" are bogus (either non-responsive customers, tasks requested outside scope of business, or customers just messing around on the internet that are not actually interested in having work done) and they refuse to credit appropriately. I lost 4x as much money as I made using their platform. Stay as far away as you can.
Tip for consumers:
How much of a scam it is.
Mr. Walters is a brilliant and talented craftsman.He replaced rotten floors in shower stall, built a bench in shower.He replaced and repaired sheet rock. His tile work is remarkable. Mr. Walters number one priority is to make sure customer is well satisfied and happy with his work.My husband and I are very blessed to have a kind and respectful man like Mr. Walters remodel our bathroom. I would highly recommend him for your homeowner needs.
Tip for consumers:
Find the right person to do a quality job
Products used:
Porcelain tile,bathroom toilet,bathroom cabinet,sheet rock,bathroom fixtures.
Looking for a roof repair contractor, ended up going through local neighborhood referral. I had filled out Angi.com, the calls have still not stopped, calls, voicemails,text non stop for 7 weeks. They sold my name and number 27 times that I know of. What a scam this is. They sell your name and address and I can't stop it now. Stay away. See pics, this went on for weeks
I contacted Chris (owner) of Sterling Construction for kitchen floor repairs and they did it all. From joist, subfloor and finished with Vinyl planks. Kitchen looks amazing. Best thing I like about the company is that he stayed in contact with me through the whole process and got the job done. Thanks again Chris for your expertise and for my Kitchen floor. Very satisfied customer.
I own a small carpet cleaning company start up. The sales person lied through their teeth to me. I'm paying $800 a month for a whole bunch of fake scammer leads. The customer service is horrible. I get fake scam lead after fake scam lead and they do nothing about it. I just keep getting charged. In order to cancel it will cost me over $3000, do not believe the sales person because they lie and say whatever they think they need to get you to sign on the dotted line. There is no way out of the contract besides to pay 30% of whatever's left. This has been an expensive mistake. Do not do it.
Tip for consumers:
They don’t deliver what they promise.
You have to cancel a job up to three days before or you'll be charged and they'll take it from your next pay, on top of the fact that they make half your money you get 54 dollars for a job angi will make around 60 off of you when its your product tools and car that gets the job done, in the long run its not worth it.
Since Angie' List changed to Angi's, I have been disappointed with how service providers are selected. When Angi's was Angie's List, I was able to review the providers, their reviews from previous clients and make my decision on who I wanted to hire for the job. Since the company change, this process no longer exist and I find myself researching other options. I have been a member for 17 years and again, disappointed.
My husband and I recently moved. We had been told that John Mitchell's, "TWO GUYS AND A TRUCK" Movers in Anderson, IN was very good. We called and they came out gave us a price, set it all up. The day of our move the crew of three young men showed up on time and went to work. Jordan, Brad and Brody were very professional. They were so attentive to our needs and made assured our move went very smoothly.
A great crew, and a great reflection on your company. Thank You all so much.
Jim and Janice Mudd
This was the first time having major work done on my house. The work was done quickly, and correctly. I have no complaints, and will use them on future projects. These are just a few photos, but I had hardwood installed in my entire main level, and interior painting of my main level, and also my upstairs hallway, which included a two level entryway.
I was willing to look past the confusing sign up process and the website/app that don't really have much functionality because getting my house cleaning scheduled when I wanted it was easy. That is, until it was cancelled less than 1 hour before the "professionals" were supposed to start work. Getting a qualified person here is the whole purpose of Angi and they could not do that. You'll notice in their email response that they don't guarantee much and require 48 hours notice for themselves.
Hi Camy, Thank you for your review and we apologize if this has caused any frustration or inconvenience. We'd be happy to help find another quality pro for your project. Please reach out to our support team at (855) 975-7133 and we will be happy to assist you. -AngiSupport
Was on time to job got half way done requested money for materials was agreed upon she left came back was a complete different person work was sloppy cuts were wrong she left again to pickup materials never seen her again, no answer phone text email seriously suggest going thru someone else I'll get pictures uploaded soon 1-29-24
Tip for consumers:
Beware if dealing with this ti's tiling & design she will do half a job, return lizard eyed work to reach next payment and disappear word is that's her game so use caution
Most of the professionals I've hired from Angi have done an excellent job in completing my projects. One thing I learned is you can't rely on favorable reviews alone. You also need to look at the negative review for a common pattern of complaints.
If you don't have connections and you're not a do-it-yourself kind of person, then go to Angi!
Two Hats Construction built a custom car port on my driveway. Construction is all steel. Solid and stable. Built on site. No complaints. Responsive to questions and suggestions from me. Would use them again for similar work.
We went through Angi's list to hire a contractor to install a hot water heater. Angie list charging us $759? Contractor had mechanical issue, was no show. So canceled service. Contractor texted me this morning. To apologize, even though we found someone cheaper. Contractor preceded to inform me that if we had contacted them directly, instead of Angi's List, it would have only been $300. So Angi's List more than dbl the cost so they were getting $459 fee. So I will never use Angi's List again
German Roofing was nothing but professional from the time they responded to my RFQ through project summary. Their installation flexibility was critical to my tight schedule, being off-site. I recommend German Roofing if you want peace of mind that they know their trade and will charge a fair price for quality work. Thank you, German Roofing team!
Scott and his team did a highly skilled and thorough job on our recent ENTIRE home remodel. They started and completed the job in 4 weeks, as promised. Scott kept us informed/updated on the progress via phone calls, texts and emails during the entire process... and photos. He offered great suggestions and improvements on our vision. At completion of the job it was move in ready. We would differently use Scott again... and plan to do so when remodeling the downstairs.
McCrea Plumbing removed my old (2004) heat pump/AC units and installed a new, high efficiency system. They arrived on time and did a fine job, finishing in less that one day. I am very pleased with McCrea, and especially with the turn around time from my initial request through Angi -- ONE DAY!
Hired a contractor through Angi to do dry wall repair and extensive interior painting. The contractor did an excellent job, and I would hire him again. Angi's list is a valuable resource, but I do not like the current format that emulates Home Advisor. It is very tedious to have to go through all the questions about your project before you can see recommended contractors. I much prefer the old setup where you could get to a local contractor list right away.
Scam, scam, scam
Don't trust them
I received all fake lead norespond, no answer this is big trap.
They forced me for termination oh 35% of whole year. Don't sign anything.
Termination with them forced pay $1890. Scam scam award.
Rachel backer, Dan thacker didn't explain me about cancelation fee as %35 of whole year like $1890 at the first of sign.
Tip for consumers:
Scam, scam , scam
Don't trust them
I received all fake lead norespond, no answer this is big trap.
They forced me for termination oh 35% of whole year. Don't sign anything.
Termination with them forced pay $1890. Scam scam award.
Rachel backer, Dan thacker didn't explain me about cancelation fee as %35 of whole year like $1890 at the first of sign.
Garbage company that gives false leads and then argues about the refund, I'm a small flooring contractor that can't afford 2 out of 10 return phone calls then get charged crazy amounts for all 10! They feed you lines of BS and promising 75-80%return, scam from the start. I sell all of my personal jobs but somehow Angi sends them I can't close but 20%? Fake leads that don't call back or intend to have work done. That's not a lead that's a scam!
I was very happy with the referrals Angi.com offered and extremely satisfied with the work done by Silver Hammer Home Services, Inc.
However, I was frustrated and very displeased by the constant flow of emails and phone calls from Angi.com, checking on the work done and progress. Ridiculous that I received so many calls and emails within a days of contacting Angi.com - don't you realize that these projects take time for planning, scheduling? Give people a chance and wait at least 2 weeks before your barrage of emails/phone calls start in.
Thorough cleaning of my sister's trailer. After going through everything and seeing it afterwards; it looked like it was set up for a showing to be sold. Our family was shocked as to how great it looked. Definitely recommend their services to anyone. Below are some pictures; I'll try to get them all on here. There is a total of two bathrooms, three bedrooms, living room, kitchen/dining room and laundry room in hall, large closet in master bedroom. All thoroughly cleaned; and large amount of packing.
Please add comments from first part of review in addition to these comments. I requested extra projects to be done and they graciously accepted. They always explained things ahead of time. I didn't add photos because I didn't take "before " photos so there's nothing to compare. It was all top quality work‼ The clincher in this deal was that they gave me a set price which would not go up even if they had to do extra work or buy extra materials.
I hired a "pro" through Angi for a spring yard clean up. The person did half the job before just disappearing - leaving debris all over my yard. Despite an incomplete job, Angi charged me full price. I contacted support and they said "oh, well! That's just the way it works". This company are scammers that employ scammer "pros". DON'T use Angi if you value your money!
Tip for consumers:
Angi is a scam
Brandon Clark, owner of Plant Marks the Pot, provided an estimate within one day of calling him. He gave a detailed estimate with great ideas for stone, mulch, and, most importantly, for types of shade perennials that would be best for our project.
He started work even sooner than he thought he could and finished the job within four days.
The result is such a huge improvement in our front yard. It's beautiful now! Many neighbors have stopped to compliment the look.
I would highly recommend Brandon and Plant Marks the Pot.
Tip for consumers:
Beautiful work.
Hi Annie, Thanks so much for sharing with us your positive experience with this pro! We are pleased to hear that Mr. Walters did such a great job on your bathroom remodel. Be sure to also share your feedback with him directly on his Angi profile at www.angi.com/review/8347165. -AngiSupport