Here’s what consumers have asked with answers from AMOMA.com staff and previous consumers.
Hi Traci S., Our customers' smooth booking experience is our number-one priority, therefore we would like to assure you that every feedback received so far has been carefully revised and escalated to the right team if any improvement of our services has been required. Feel free to reach out to us at sitejabber@amoma.com if you would like us to look together into any specific matter or if we can provide you with more details regarding our services. We are happy to assist you anytime, Your Customer Support team
Hi Theodosios P., You can contact our customer support team by email, phone or live chat. The direct dialing from the United States is 001 917 624 9014. If you are located outside of the U.S., please take a look at the top right on our web site. You can find the phone number next to your country flag. In our footer you can also find a link to our "Contact Us" page. Please contact our customer support team at customersupport@amoma.com so we can look into this matter together. We are happy to assist you with any matter, Your AMOMA.com team
Hi Jeanette S., Thank you for submitting your honest question! Once you place a booking on AMOMA.com, your reservation is fully confirmed. Sometimes hotels don't enter guest details before 24 hours prior to the stay, which is why guests might be confused as to whether their booking went through. However, hotels can always identify your booking under the hotel reference number which is indicated in the confirmation email and the personal account area. If you have any doubts, you can always contact our customer support team at +1 917 624 9014 or you can also reach out to us through our on-page LiveChat and we are happy to assist with any query. We hope to see you soon, Your Customer Support team
Hi Suzanne P., You can be sure that all confirmed bookings are guaranteed from the moment you receive your hotel voucher by email. Also, our customer support team is available 24/7 to provide you with a great booking and travel experience. If you have any doubts, you can always reach out to us by phone +1 917 624 9014, by email at sitejabber@amoma.com and via our on-page LiveChat. We hope to see you soon, Your Customer Support team
Hi Suzanne P., You can be sure that all confirmed bookings are guaranteed from the moment you receive your hotel voucher by email. Also, our customer support team is available 24/7 to provide you with a great booking and travel experience. If you have any doubts, you can always reach out to us by phone +1 917 624 9014, by email at sitejabber@amoma.com and via our on-page LiveChat. We hope to see you soon, Your Customer Support team
Hi Karen p., Thank you for submitting your honest question! Once you place a booking on AMOMA.com, your reservation is fully confirmed. Sometimes hotels don't enter guest details before 24 hours prior to the stay, which is why guests might be confused as to whether their booking went through. However, hotels can always identify your booking under the hotel reference number which is indicated in the confirmation email and the personal account area. If you have any doubts, you can always contact our customer support team at +1 917 624 9014 or you can also reach out to us through our on-page LiveChat and we are happy to assist with any query. We hope to see you soon, Your AMOMA.com team
Hi Johanne R., Thank you for submitting your honest question! You can be sure that all confirmed bookings are guaranteed from the moment you receive your hotel voucher by email. Also, our customer support team is available 24/7 to provide you with a great booking and travel experience. If you have any doubts, you can always contact us by phone 001 917 624 9014, by email at sitejabber@amoma.com and via our on-page LiveChat. We hope to see you soon, Your AMOMA.com team