For Business
Write a Review For Business Write a Review

AMOMA.com Questions & Answers

2,987 reviews
187 questions & answers
Ask a question See all questions

I booked a hotel in Melbourne for this coming weekend. But, afterwards, I read negative reviews about your company, especially someone who received a large extra charge on his credit card for a foreign transaction. This better not happen to me. Hopefully, all is legit with this company, as negative exposure is not what you need. Should I be worried as I haven't heard about this company until now

asked by Wendy B. on 5/15/17

3 Answers
Thumbnail of user janineg5

Hi Wendy B,

Thanks for your interest in one of our offers! Please contact our Customer Support team at support@amoma.com so we can clarify your questions and assist you with your booking.

Your AMOMA.com team

Helpful  (0)
Thumbnail of user neilw76

I had the same experience. I booked and paid for an Australian hotel from within Australia but got a foreign transaction fee on my credit card. This is because Amoma process bookings in France to avoid paying tax in Australia.

I wasn't made aware of the additional payment - very underhanded business practice! NEVER BOOKING THROUGH AMOMA AGAIN.

Helpful  (0)
Thumbnail of user robyns30

You should call the hotel directly and double-check that they have the reservation. Don't ever ever book with them again. I had a horrible experience and was nearly left without a room in Nairobi.

Helpful  (0)

Add your answer

More questions about AMOMA.com

Ask a question

Get answers from the AMOMA.com staff and other customers.

Have a question about
AMOMA.com?
Post Review