asked byon 12/21/19
I received the ‘jumping fish' 4 weeks from purchase date. The shipping bag was damaged and the charging cable would not connect to the fish. The power cable parts were not compatible. I sent pictures and video of problem to customer service within two days of receiving this item. They told me they could not help despite advertising 100% guaranteed satisfaction and a 30 day return policy. This company is in China, not CO, according to shipping label.
Yes I have a success story. I received my products plus a bonus of 3 after putting in delivery delay complaint with PayPal.
The Kicker Fish are exactly as described. Large and soft and work beautifully.
I did wait about two weeks for delivery. They did fulfill order and I love the fish.
Always order with PayPal.