AlexandAlexa Questions & Answers

Here’s what consumers have asked with answers from AlexandAlexa staff and previous consumers.

1 questions answered

0% answered in 1 day

Question:

Hi, i've just placed two orders from the us and just now read the horrible reviews about customer service and getting refunds, as well as being charged customs fees. please look at my orders and immediately let me know if i will be charged customs. if so, please immediately cancel my orders! also, if items are out of stock, do not charge me for them. i am in the us and have ordered a number of outfits for gifts as well as my grandson--please reply to this query to let me know if i must go elsewhere if you are canceling my orders due to customs. ratner.sd@gmail.com Hi, i've just placed two orders from the us and just now read the horrible reviews about customer service and getting refunds, as well as being charged customs fees. please look at my orders and immediately let me know if i will be charged customs. if so, please immediately cancel my orders! also, if items are out of stock, do not charge me for them. i am in the us and have ordered a number of outfits for gifts as well as my grandson--please reply to this query to let me know if i must go elsewhere if you are canceling my orders due to customs. ratner.sd@gmail.com

Answer:

Good luck you won't get a response here it's absolutely horrible how they treat anyone

By Amber L. over a year old

Question:

Are your items authentic

Question:

Are your ugg kids boots authentic?

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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