I have used AbeBooks for several years, always VERY satisfied. But today I received an unordered book packaged with the invoice of my ordered book, my name included on it.
How do I get the book I want, and where I return the unwanted book?

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I have used AbeBooks for several years, always VERY satisfied. But today I received an unordered book packaged with the invoice of my ordered book, my name included on it.
How do I get the book I want, and where I return the unwanted book?

asked by Virginia C. on 2/24/17

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Keith P. · Answer 1 · 2017-03-27T10:38Z

Keith P.

on 3/27/17

Good luck is all I can say I'm afraid. They told me to write not known at this address in the parcel and put it in a postbox and promised a refund once they had received it. Surprise, surprise - they never acknowledged receipt and I never got a refund. Congratulations that you were previously satisfied. One if the few I fear!

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AbeBooks Questions & Answers

I have used AbeBooks for several years, always VERY satisfied. But today I received an unordered book packaged with the invoice of my ordered book, my name included on it. How do I get the book I want, and where I return the unwanted book?