Abc TV Questions & Answers

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Here’s what consumers have asked with answers from Abc TV staff and previous consumers.

13 questions answered
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Question:

How are you able to sell the lg oled55e8 for appeoximately $1000 less than best buy.

Answer:

These items are used and/or returned from customers as defective. It's common to receive a TV from this company that has been used for a year or more.

By Michael H.
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Question:

Hi. please define "white glove delivery" to me?

Answer:

It means they will deliver your gray, non residential goods out of the white. Avoid these scammers. If it sounds too good to be true, it probably is.

By john B.
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Question:

I am reading the reviews about your company specifically the lg oled 65 inch e8 for 1549.00. i find this price to good to be true. what am i buying?

Answer:

I encountered the same with the c9 model. They claim the cheaper unit is non-OEM and gauranteed to meet minimum standards, but not necessarily maximum performance. Per Reddit posts, this seems like a BS line they say to everyone. It feels very bait & switch or reselling of refurb units as new. Either way, I canceled my order (3 days after it was never shipped) and went to Amazon. You get what you pay for.

By Jason B.
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Question:

Do i need to go to the bbb about this? this seems very shady that i can't canel my order on line.

Answer:

I would, and will be doing so myself. I emailed them to cancel, to which I got no response. I had to dispute the charge with my bank and provide evidences such as the order confirmation, the unanswered request to cancel, and the shipping tracking information showing nothing was in transit 3 days post order.

By Jason B.
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Question:

Has anyone had a good experience with this company? i called to place an order an nobody answers the phone

Answer:

I emailed, received a call back and then finished the correspondence via email, it worked the best for them and me. But use customer service email not their sales (cs@abctvs.com)

By Marlena M.
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Question:

What is the address of abc tv ? can they really sell tv 's at these prices? is this a safe site ?

Answer:

Nope, I got conned. Avoid these scums. I have to call my credit card immediately and visa said they have a lot of complaints against these scammers. They will bait and switch when you call them

By john B.
Question:

Is the qn75q9fnafxza samsung tv a 2018 model for 2077.00? and do you have wall mounts?

Answer:

If you have questions about a specific TV I recommend that you check with ABCTVs' customer service via email -- cs@abctvs.com

By Marlena M.
Question:

Answer:

Don't deal with these scumbags. They are selling gray commercial goods. If their price sounds too good to be true, it probably is! They will tell you it is non residential 6 bit version.

By john B.
Question:

Do you have samsung 82 inch qled tv available for pick up in nj?

Answer:

They are a drop shipper. LOTS of people tried to buy this deal for the same 82" TV. The TV doesn't exist.

By Angie M.
Question:

I am wondering in the white glove delivery includes installation.

Answer:

My ordered showed White Glove included. I had to install myself.

By Tyler G.

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