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Online Instrument Stores: 114 businesses
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1,182 reviews
sweetwater.com
I haven't bought instruments or amplifiers from Sweetwater but I've gotten just about everything else there. They...
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Detailed Ratings

Service
342
Value
335
Shipping
331
Returns
172
Quality
322
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Sweetwater

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804 reviews
zagerguitar.com
I initially had a issue receiving all my items from Zager Guitars. After a few weeks of frustration, Denny Zager...
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Detailed Ratings

Service
198
Value
204
Shipping
196
Returns
76
Quality
200
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Zager Guitars

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743 reviews
modernpiano.com
The owner, Russ Vitt, hired unqualified workers to move our piano, which resulted in the keyboard cover being...
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Service
4
Value
4
Shipping
4
Returns
2
Quality
4
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Modern Piano Moving
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309 reviews
musiciansfriend.com
According to Ben, the supervisor, their return policy is 3 business days from the time they receive the gear for a...
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Service
93
Value
84
Shipping
81
Returns
65
Quality
71
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Musician's Friend
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292 reviews
johnsonstring.com
This rental is a great bargain for my advancing 14 yo player who needed a better cello to really grow as a musician....
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Service
3
Value
3
Shipping
3
Returns
1
Quality
3
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JohnsonString
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203 reviews
musescore.com
I signed up for a free trial and tried to follow the cancellation instructions. Cancel subscription did not appear in...
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Service
122
Value
121
Shipping
61
Returns
111
Quality
115
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Musescore.com
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201 reviews
guitarcenter.com
I was given a snare head for Christmas. Clear Remo black dot. As it turns out it's awful. I chatted online with an...
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Service
82
Value
70
Shipping
63
Returns
50
Quality
57
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Guitar Center
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154 reviews
zzounds.com
My dad purchased me an open box $370 microphone for Christmas. I left it unopened until I had to equipment to use it....
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Service
73
Value
65
Shipping
65
Returns
44
Quality
60
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zZounds
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142 reviews
thomann.de
Wonderful store! A lot of great stuff for musicians. + great quality products, as described + fast delivery + nice...
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Service
47
Value
44
Shipping
46
Returns
32
Quality
41
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Musikhaus Thomann e. K.
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105 reviews
prowinds.com
This company never answers the phone. The recording says all customer service agents are busy. I don't think they...
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Service
28
Value
22
Shipping
25
Returns
7
Quality
20
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Pro Winds
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98 reviews
gear4music.com
Bought a rode mic from them its been about a year and the mic has just randomly stopped working, i wouldn't have paid...
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Service
43
Value
41
Shipping
42
Returns
34
Quality
39
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Gear4music
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64 reviews
Murray has just done a great job repairing and servicing my Dad's melodeon. Excellent job and would highly recommend....
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Service
1
Value
1
Shipping
1
Returns
0
Quality
1
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The Reed Lounge
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43 reviews
stringbusters.com
Used this company lots in the past and thought them excellent but not for a year or two. Recently I tried to order a...
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Service
2
Value
2
Shipping
2
Returns
2
Quality
2
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Stringbusters
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37 reviews
long-mcquade.com
Long and McQuade is the Walmart of Canadian music stores. I've never once stepped in a Long and McQuade excited to...
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Service
10
Value
10
Shipping
6
Returns
7
Quality
9
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Long & McQuade Musical Instruments
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35 reviews
donnerdeal.com
This company advertises on their website that their Customer Service will respond within 24 hours. So far, I have...
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Detailed Ratings

Service
17
Value
13
Shipping
16
Returns
13
Quality
12
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Donnerdeal
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32 reviews
store.ukelikethepros.com
I was looking for a rare ukulele that was out of stock everywhere on the internet. They found it, got it to me in 3...
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Detailed Ratings

Service
4
Value
4
Shipping
4
Returns
3
Quality
4
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Store.ukelikethepros
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31 reviews
musicnotes.com
Purchased a single pdf as a one of to try out their service. Guitar transcription was highly inaccurate in both...
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Detailed Ratings

Service
11
Value
12
Shipping
3
Returns
5
Quality
11
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Musicnotes
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31 reviews
soundsmithgear.com
What a pleasure to deal with honest, caring merchants! Shannon was so helpful in choosing an item, sending photos for...
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Detailed Ratings

Service
4
Value
4
Shipping
3
Returns
0
Quality
3
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SOUND SMITH

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29 reviews
bajaao.com
I am using this site for more than 10 years now. Usually purchase only cheap products like guitars strings etc. Never...
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Service
11
Value
10
Shipping
10
Returns
6
Quality
7
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BAJAAO
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29 reviews
fiddlershop.com
Firstly, My experience level is beginner. I purchased a fiddlerman concert model cello size 4/4. This was hands down...
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Service
2
Value
2
Shipping
1
Returns
2
Quality
2
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FiddlerShop
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29 reviews
americanmusical.com
My experience with customer service/credit dept. was completely and utterly unacceptable. The rep was extremely rude,...
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Service
21
Value
19
Shipping
18
Returns
16
Quality
18
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American Musical Supply
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23 reviews
wwbw.com
Well I have dealt with Woodwind and Brasswind for awhile now and had been treated fairly good until my last order and...
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Detailed Ratings

Service
7
Value
6
Shipping
6
Returns
3
Quality
5
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Woodwind & Brasswind
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23 reviews
glarrymusic.com
I recently purchased one of their higher end guitars. Upon receipt I noticed there was a few quality control issues...
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Detailed Ratings

Service
11
Value
14
Shipping
13
Returns
8
Quality
13
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Glarry Music
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22 reviews
tradetang.com
Scam! I made the mistake of ordering a bag for my girlfriend. It just never came. No support. Just lost money: (

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Service
0
Value
0
Shipping
0
Returns
0
Quality
0
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TradeTang
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19 reviews
playgroundsessions.com
I was able to order the product without any issues on their clear and concise website. Unfortunately my keyboard...
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Detailed Ratings

Service
10
Value
10
Shipping
5
Returns
2
Quality
10
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