Choose the right plan for your business

More features for a lower cost than any other review platform

Free

$0 /month

The best plan to get started with Sitejabber:

Start collecting and displaying authentic customer reviews

Get started now

Pro

from $49 /month

A great introduction to the value of reviews:

Showcase your reviews to start driving more conversions and sales

Get started now

Enterprise

Custom

A complete and fully customizable solution:

Includes enterprise-grade security, account management, customization and support

Request a quote

Compare our plans

Find the plan with features that work best for your business!

Free

$0 /month

Get started now

Pro

from $49 /month

Get started now

Premium

from $199 /month

Get started now

Enterprise

Call for pricing

Request a quote
Business Review Collection
Verified review collection

Collect reviews from real customers and display verified reviews on your profile page

Quick start review request credits

Bonus credits when starting out to quickly get your first reviews

1,000
1,000
1,000
Monthly review requests

Monthly quota of how many review requests your business can send out

50/mo
500/mo
1,500/mo
1,500+/mo
Automated review requests

Automatically send customers a review request after they complete a purchase

Automated review request reminders

Automatically send customers a review request reminder to improve review collection

Requests to past customers

Send review requests to past customers of your business

Shopify, BigCommerce, Magento integrations

Collect reviews seamlessly from your ecommerce storefront with our pre-built integrations

Scheduled review requests

Choose when your review requests are sent out to maximize review collection

Customized review requests

Customize all your review requests and emails to match your brand to encourage greater brand awareness, improve retention and increase repeat purchases

Customized review collection page

Match the look and feel of your website and create a seamless review writing experience

Instant feedback

Collect reviews immediately after a purchase before customers ever leave your website

Verified review collection link

Collect reviews using a review collection link pre-populated with customer data to increase review conversions

Business review request API access

Send out review requests using REST API calls for maximum flexibility and scalability

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Business Review Management
New review notification

Receive an email alert whenever someone reviews your business

Publicly respond to reviews

Respond to reviews with a public comment

Privately message reviewers

Thank happy customers and resolve any difficulties with private conversations

Request review verification

Verify reviews are authentic by reaching out to the reviewer

Unverified review removal

Report unverified reviews to have them removed

priority
high priority
Customer Order ID

Request order ID for all reviews

optional
required
required
72-hour resolution window

Delay publication of reviews for up to 72 hours if customers need issues resolved

Request resolution

Easy-to-use tool to resolve any issues that might arise with customers

Zendesk integration

Monitor and respond to reviews directly from your Zendesk dashboard

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Product Review Collection
Quick start review request credits

Bonus credits when starting out to quickly get your first reviews

1,000
1,000
1,000
Monthly review requests

Monthly quota of how many review requests your business can send out

50/mo
500/mo
1,500/mo
1,500+/mo
Automated review requests

Automatically send customers a review request after they complete a purchase

Automated review request reminders

Automatically send customers a review request reminder to improve review collection

Requests for previous orders

Send review requests for previous product orders

Import product reviews

Import existing reviews from other review platforms

Shopify, BigCommerce, Magento integrations

Collect reviews seamlessly from your ecommerce storefront with our pre-built integrations

Scheduled review requests

Choose when your review requests are sent out to maximize review collection

Customized review requests

Customize all your review requests and emails to match your brand to encourage greater brand awareness, improve retention and increase repeat purchases

Customized review collection page

Match the look and feel of your website and create a seamless review writing experience

User-generated product photos

Allow your customers to submit photos in their reviews

20/month
40/month
40+/month
Product review request API access

Send out review requests using REST API calls for maximum flexibility and scalability

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SEO-Optimized Business Profile
Sitejabber reviews page

Surface your reviews when prospective customers search Google and other major search engines

Community Q&A

Cultivate community and brand ambassadors while providing an additional support channel for prospective customers

Customized thumbnail

Replace thumbnail with a custom screenshot or image

Customized profile page

Add your company logo and business photos

Featured review selection

Feature your favorite review near the top of your review page to make the best first impression on potential customers

Featured video selection

Choose which video you would like to appear first in the video gallery

Leads-optimized profile page

Customize your profile page to increase leads to your site

Targeted ad impressions

Access competitor traffic with ad impressions on competitors’ review pages

upon request
upon request
Block competitor ads

Block competitor ad impressions from your profile page

Marketing highlight video

Feature a sales or marketing video at the top of your public profile page

Promotional ad placement

Add a lead-driving custom ad to your profile pages

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Search & Social Media
Facebook / Twitter review sharing

One-click sharing of your reviews to Facebook and Twitter

Google Seller Ratings

Add stars to your Google Ads campaigns

Google reviews rich snippet

Display your star ratings on your business pages in the search results

Facebook page custom review tab

Drive more leads from Facebook by creating a review tab on your Facebook page

Pinterest / LinkedIn review sharing

One-click sharing of your reviews to Pinterest and LinkedIn

Visual marketing tools

Create custom engaging marketing images that incorporate your best reviews

Automated social sharing

Automatically share your best reviews across the most important social media channels

Facebook / Instagram ads integration

Improve click through rates by up to 4x by integrating reviews into your exisitng Facebook and Instagram ads

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Business Review Widgets
Trust seals

Trust-building seals and badges for your website

Reviews tab

Easy-to-use tab to display your reviews on your website

Reviews carousel

Display a horizontal scrollable collection of your reviews

Reviews showcase

Display a vertical scrollable collection of your reviews

Ability to choose reviews

Choose your best reviews to showcase on your site

Widget customization

Customize the look and feel of the widgets to match your site

basic
advanced
advanced
Custom reviews page

Create a dedicated landing page on your website displaying your top reviews

Review display API access

Create your own custom reviews gallery using our REST API

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Product Review Widgets
Product reviews widget

Showcase and collect product reviews directly on your site

Product rating widget

Show product rating information on your site

Widget customization

Customize the look and feel of the widgets to match your site

basic
advanced
advanced
advanced
Custom reviews page

Create a dedicated landing page on your website displaying your top reviews

Review display API access

Create your own custom reviews gallery using our REST API

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Services
Customer service

Get answers to any account-related or technical questions

email
email, chat
email, chat, phone
email, chat, phone
Dedicated account manager

Dedicated account manager you can call or email with questions

Customer success manager

One of our dedicated Customer Success Managers will on-board and work with you to make sure you get the most out of all our features

Dedicated technical support

Direct access to technical staff to help resolve data or integration issues

Reviews insight dashboard

Monitor your review collection and management

Advanced marketing reports

Advanced tracking and reporting to monitor marketing ROI

Reporting data export

Generate and download custom reports

User seats

Grant access to multiple people on your team

1
5
10
10+
Business domains

Manage multiple brands and business domains from one dashboard

1
1
1
10+
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Frequently asked questions

What benefits will I get from using Sitejabber Business?

All our features are designed to help your business win new customers by growing your brand through customer reviews. Expect to gain valuable customer insights, increase conversion rates, boost SEO, and get new leads. To measure this, we provide comprehensive analytics on your dashboard so you can clearly see how much value your reviews are generating for your business.

Which plan is right for me?

Our plans are designed to match the needs of businesses of all sizes and complexities. Choose the option that most closely matches the goals and stage of your business: Fortune 500 companies have much different account management and technical integration needs than a small business looking to grow.

How long does it take to get started?

We can have you up and running and collecting reviews in minutes!

Still not sure what plan is right for you?

Get a product walkthrough with one of our consultants.

Request a demo