Custom Pricing

We realize that not all businesses are the same, which is why Sitejabber offers our clients custom solutions with custom pricing based on your industry, your goals, and which features are most important to you. We work with our clients to come up with a package that ensures they have a clear strategy for success.

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Review Collection

Collect up to 20x more ratings and reviews than other platforms. Using our fully optimized proprietary review collection process, our clients are able to collect in one month what typically takes them over a year with competing services. Start collecting within minutes by adding a few lines of code to your website.

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Review Distribution

Eliminate the need to pay for multiple review platforms. We enable you to collect reviews on any platform where your customers are researching, including Facebook, Google Business Profile, and the BBB. Take advantage of our industry-leading review collection tools to improve your reputation across the web.

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Review Monitoring

Monitor the reviews of your business from across the web in a single dashboard. Let us know which review sites are the most important to your business and your customers (e.g. Google, Facebook, BBB, etc.), and we'll automatically pull in all the reviews for you to read, monitor, and respond from one convenient location.

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Video Reviews

Stand out from the competition by collecting valuable video content from your happiest customers. You can leverage video content by prompting customers to leave a video testimonial every time you receive a positive review. Feature these user-generated videos on Sitejabber, your website, or on YouTube.

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Product Reviews

Increase conversions by collecting and displaying product reviews on your product pages. We can also send more traffic back to your site by featuring your products on your review page and adding stars to your paid Product Listing Ads.

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Local Reviews

Collect reviews in person and for specific business locations. We provide SMS, tablet, and QR code review collection methods to accommodate customers who don't necessarily discover or interact with your business online.

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Market Research

Conduct market research with your feedback surveys. By adding custom questions with flexible formatting options to your surveys, you can ask your customers specific questions, and either publish the answers or keep the data private for internal research purposes.

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Business Insights

Learn more about your customers by surfacing actionable insights from their reviews. We use sentiment analysis and natural language processing to help you discover the most relevant terms (Keyword Insights), topics (Topic Insights) and geographic trends (Geography Insights). You can also set up custom keyword clusters to monitor specific topics over time.

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Competitive Analysis

Monitor your competitors’ customer feedback by tracking all their reviews from across the web. You can benchmark how your own feedback compares to industry averages, and discover what prospective customers love or hate the most about your competitors.

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Lead Generation

Drive more traffic from your review page back to your website. Customize your review page to incorporate more obvious call-to-action buttons, marketing videos, and special promotions for new customers.

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Customer Service

Empower your customer service team to address reviews more efficiently. In addition to adding additional seats to distribute the workload, you can set up automated responses as well as a Zendesk integration to incorporate reviews into your customer support ticketing system.

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API

Customize the way you leverage Sitejabber with bespoke applications and widgets built on top of our Rest API. With the Sitejabber API, you have the flexibility to request, display, and respond to reviews wherever and whenever you want. You can also update your business profile, send messages, manage your product reviews, and much more.

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Frequently asked questions

What benefits will I get from using Sitejabber Business?

All our features are designed to help your business win new customers by growing your brand through customer reviews. Expect to gain valuable customer insights, increase conversion rates, boost SEO, and get new leads. To measure this, we provide comprehensive analytics on your dashboard so you can clearly see how much value your reviews are generating for your business.

Which features are right for me?

Our features are designed to match the needs of businesses at all stages of growth. Choose the features that most closely match the goals of your business to learn more about them, or start a free trial to get a quick start in collecting and managing your reviews.

How long does it take to get started?

We can have you up and running and collecting reviews in minutes!

Still not sure which features are right for you?

Get a product walkthrough with one of our consultants.

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