Developed in part with a grant from
the National Science Foundation
Customer choice award

Best Online Shoe Stores

How awards are chosen
Award winners are chosen using a ranking algorithm that assesses each business on the number, quality and recency of customer reviews, and takes into account the business's overall star ratings, page visits, customer response rates and timeliness, and number of comments and questions submitted by the Sitejabber community in the past year.

The annual Sitejabber Customer Choice Awards were created to honor outstanding businesses that provide exceptional products or services to their customers. Each year, over 70,000 businesses with reviews from over 100 million consumers are considered, and Customer Choice Awards are earned by less than 1% of them.

1

Target

“Best service ever at target in medina, mn”

I was so pleased this morning when I went into Target/Medina, MN to look for a toy my grandson wanted for his birthday. I soon found out it is one of the most popular toys of the season....
2

Zappos

“Amazing experience with this website”

Amazing experience with this website. Truly one of the greatest ecommerce websites out there. Great customer service. Shipping was lightning fast, and the products are top notch.

“Great place to shop”

I bought my granddaughter a pair of UGG boots. Fast arrival. Exactly as pictured. User friendly website. Lower price than I had found elsewhere. Will definitely shop there again and...

“Great staples”

I think Gap lost its luster and they are trying so hard to follow trends. They should stick with the basics and do it well and streamline so they can sell more stuff at reasonable price....

“Never been dissatisfied...”

I've purchased many home items from Overstock, from pictures to rugs to comforters. I've never been unsatisfied with any purchase. From their customer service, the items themselves and...
6

6pm

“Outstanding customer service”

I received the wrong color shoe & contacted 6pm. They immediately responded, refunded me the money, & gave me a credit. AMAZING customer service. I will definitely be coming back.

“Wanted to give nordstroms a great big thank you for...”

Wanted to give Nordstroms a great big THANK YOU for getting the gift certificate out to my sister in 2 days. It was wrapped in a box with a big ribbon and she was sooooo surprized. We...
8

Gilt

“100% effort for 30%”

I did not take advantage of a promotional email while checking out. I immediately contacted Gilt's Customer Service, once I noticed that I had not used my coupon code. Rebecca, the...

“Quick shipping”

I love shopping at Old Navy- in store and online- and am always surprised at how quickly my orders ships. I always seem to get things quicker than I expect.
10

DSW

“Good selection of shoes”

Good selection of shoes. Site organized well. They have free exchanges. I once bought a pair of shoes that had a defective velcro strap. I exchanged it for free. Shipped it back and...