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Customer choice award

Best Online Shoe Stores

How awards are chosen
Award winners are chosen using a ranking algorithm that assesses each business on the number, quality and recency of customer reviews, and takes into account the business's overall star ratings, page visits, customer response rates and timeliness, and number of comments and questions submitted by the Sitejabber community in the past year.

The annual Sitejabber Customer Choice Awards were created to honor outstanding businesses that provide exceptional products or services to their customers. Each year, over 70,000 businesses with reviews from over 100 million consumers are considered, and Customer Choice Awards are earned by less than 1% of them.

1

Zappos

“Awesome return policy! 365 days!”

And they have a great selection, lots of photos of the items, and helpful customer service! I've only used their 365 days return policy once, when I discovered a long forgotten about a...

“My absolute favorite place to get shoes”

My absolute favorite place to get shoes. Honestly, my rating here is based more on the store experience. The shoes aren't plenty but what shoes there are, are of good quality. I ordered...
3

Kohl's

“Love the site!!!”

Love the site!!! There are at least more than 2 items in every room which are from Kohl's in my house now. And there are certain things I just go straight to kohl's to shop for, like...

“This site has beautiful clothes, shoes, makeup, and...”

This site has beautiful clothes, shoes, makeup, and accessories. All their products are very well made and great quality. They also have wonderful customer service. This is a great store...
5

6pm

“6pm took care of me on the second pair”

I ORDER A LOT OF ITEMS FROM AMAZON AND THIS TIME I ORDERED A PAIR OF MERRELL BOOTS THAT I NEEDED FOR WORK AND AMAZON PROCESSED MY ORDER FROM 6PM AND WHEN THEY CAME IN THEY WAS A SET OF...

“Great returns”

I lost my receipt and they still took my dress back and even gave me a refund instead of store credit. Not many stores would still do this. Good thing the girl recognized me too.

“Best service”

I returned shoes to the Dillard's at CarolinaPlace mall in Pineville that I had ordered on line. I didn't have the tag from the box, but she kept searching until she found what she needed...

“Bean's the best.”

How can you not love LL Bean? They truly stand behind their products and their products (although a bit stuffy) are high quality. WARNING - LL Bean has undergone a transformation from...

“Kate spade- dainty sparklers dainty pave bow earrings”

Ordered these for my soon to be daughter in laws birthday. Loved, loved, loved them!! She said the packaging was so beautiful she will use it as a jewel box. A bit hit
10

Gilt

“Fantastic customer service”

I contacted customer service by email and no longer than 1/2 hour later, I had a response and the matter had been addressed and fairly rectified. The customer service agent who assisted...