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Customer choice award

Best Online Shoe Stores

How awards are chosen
Award winners are chosen using a ranking algorithm that assesses each business on the number, quality and recency of customer reviews, and takes into account the business's overall star ratings, page visits, customer response rates and timeliness, and number of comments and questions submitted by the Sitejabber community in the past year.

The annual Sitejabber Customer Choice Awards were created to honor outstanding businesses that provide exceptional products or services to their customers. Each year, over 70,000 businesses with reviews from over 100 million consumers are considered, and Customer Choice Awards are earned by less than 1% of them.

1

Zappos

“Zappos makes buying shoes really simple, and they've...”

Zappos makes buying shoes really simple, and they've got great prices as well. I've scoured the web for certain items and always found that Zappos offered the best deal, or equal pricing,...

“Excellent customer service”

I will often pay more at Nordstrom to purchase something that is less expensive on another website. Why? Because of their superior CS. I've been shopping there for years and I've never...
3

Kohl's

“Highly recommend!”

We have a Kohl's less than a mile from us and I can order online and then pickup in store for free! Great customer service. Love the quality of product.

“Absolutely favorite”

These dresses are out of this world! I always tell my friends that if they are thinking of a great gift for me it should be a Bloomingdale's gift card.
5

6pm

“I've ordered several items from 6pm (including several...”

I've ordered several items from 6pm (including several men's Ecco shoes). Each order has arrived promptly. The delivered shoe is exactly the same as I had ordered. The prices of the Ecco...

“The customer service reps treat you very respectfully”

The customer service reps treat you very respectfully. The products get to you in a timely fashion. The sizes were bit confusing to be honest because I bought a pair of male Prada...

“Best”

"Don't know how this store hangs on." I really don't know how this store survives. Never find what I'm looking for in this store and if I do the price is astronomical . So I never buy...

“Most consistent quality business ever”

You can never go wrong with LL Bean. Their clothes are a little pricey but they lost forever. And I mostly love the fact that they sell classic Styles not trendy will outfits.

“Nothing but good service.”

Every outlet visit I had nothing but good service. I work in customer service and even teach my workers good customer service. That's what I got every time. I even had the opportunity to...
10

Gilt

“Completely satisfied with the customer service”

I had two missing parts from a lamp set that I ordered a long time ago but didnt open. Maureen was able to give me a partial refund for the parts and I am very happy with that as I didnt...