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the National Science Foundation
Customer choice award

Best Online Shoe Stores

How awards are chosen
Award winners are chosen using a ranking algorithm that assesses each business on the number, quality and recency of customer reviews, and takes into account the business's overall star ratings, page visits, customer response rates and timeliness, and number of comments and questions submitted by the Sitejabber community in the past year.

The annual Sitejabber Customer Choice Awards were created to honor outstanding businesses that provide exceptional products or services to their customers. Each year, over 70,000 businesses with reviews from over 100 million consumers are considered, and Customer Choice Awards are earned by less than 1% of them.

1

Zappos

“Love that they sell more than just shoes!”

I have always been a Zappos shoe-shopping kind of girl. What's not to love about going online, not having to try on anything, not having to wait in lines and having shoes show up at your...

“Love nordstrom again!”

Haven't shopped there much over the past few years but will be shopping there a lot more now! Fantastic, high quality merchandise, unbeatable service and strong values! I'm even doing my...
3

Kohl's

“These stores have a large variety nice clothes and...”

These stores have a large variety nice clothes and much more its a must shop either on line or in person. I love them deal deal deal I purchased a ring marked at 249 and go it for 60.00...

“Proud to support bloomingdale's”

We just purchased a $10,000 Kluft mattress at Bloomingdale's. We decided to shop at Bloomingdale's after we learned that they are one of the few retailers that chose not to drop Ivanka...
5

6pm

“I have bought several pairs of shoes from 6pm and have...”

I have bought several pairs of shoes from 6pm and have always had the best customer service, return policy and greatest selection. The downside of a no-frills shoe store includes no...

“Great returns”

I lost my receipt and they still took my dress back and even gave me a refund instead of store credit. Not many stores would still do this. Good thing the girl recognized me too.

“One visit and now i'm a lifetime customer.”

So I was looking for a suit and a couple sports coats. A friend recommended Dillards so I visited the location at the Hamilton Place Mall in Chattanooga, TN. In the past, I had always had...

“Always pleased with l.l.bean products”

Over the last 40 years we have been pleased time after time when purchasing from L.L.Bean. Whether the item is for us or for a gift I can trust it to be high quality and just as...

“Dangerous to the pocket book”

This site is an obsession that has emptied my bank account too often. I have found some of the most unique bags I purchased at any price. No longer owned by spade and now part of Coach...
10

Gilt

“Great quality and variety”

I started shopping from gilt in 2014. I found a lot of things I loved and ever had a problem with anything I ordered. I bought everything from professional blow dryers to great...