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Customer choice award

Best Sites to Buy Plane Tickets

How awards are chosen
Award winners are chosen using a ranking algorithm that assesses each business on the number, quality and recency of customer reviews, and takes into account the business's overall star ratings, page visits, customer response rates and timeliness, and number of comments and questions submitted by the Sitejabber community in the past year.

The annual Sitejabber Customer Choice Awards were created to honor outstanding businesses that provide exceptional products or services to their customers. Each year, over 70,000 businesses with reviews from over 100 million consumers are considered, and Customer Choice Awards are earned by less than 1% of them.

“Very good!”

Often one can get a better price from a hotel itself, particularly a smaller / local inn. However, for business travel or to a fancy destination, Expedia has good discounts. The site is...

“I have had 3 different amex cards over the last 10+...”

I have had 3 different AMEX cards over the last 10+ years and customer service as well as the website have been outstanding. Compared to the websites and service with the 3 other major...

“Awesome customer service”

Our grandmother passed away and we were in immediate need of a flight to bring my son home for the funeral. Jasmine did extensive research for us to find the best price for his flight...


“Delta cares”

I find Delta is so much easier to deal with than other major US carriers. Connections are easier (their Atlanta hub is about as pleasant as an airport can be) and I can always find decent...


“Bonus points”

The Orbitz treats its frequent flyers with special consideration. Their bonus points at time gives you a full ticket too. That's why I prefer traveling with Orbitz.

“Good and inexpensive airline”

This is my favorite airline. The seats are comfortable and I absolutely love the blue chips! The 5 stars are for the blue chips. con: it got a little more expensive and they don't really...

“I try to find cheap tickets overseas ”

i try to find cheap tickets overseas . and all site, i use before have big price, and not comfortable connection. so i go from kayak to and find ticket $300 less that minimum in...

“I always check seatguru before finalizing a seat request,...”

I always check SeatGuru before finalizing a seat request, typically for business or first class award seats that I'm booking. My only complaint is that it can be tricky sometime to figure...

“One of the best airlines to fly”

I've never had a problem with United Airlines. I did prefer Continental before the merge with United. I like being able to pick my seat, I enjoy the in-flight entertainment, and the...

“They're the best!”

I love flying with them, I actually only prefer to fly with them. Purchasing tickets is easy, especially when your a elevate member. The flight attendants are always really nice, the...