Developed in part with a grant from
the National Science Foundation
Customer choice award

Best Sites to Buy Plane Tickets

How awards are chosen
Award winners are chosen using a ranking algorithm that assesses each business on the number, quality and recency of customer reviews, and takes into account the business's overall star ratings, page visits, customer response rates and timeliness, and number of comments and questions submitted by the Sitejabber community in the past year.

The annual Sitejabber Customer Choice Awards were created to honor outstanding businesses that provide exceptional products or services to their customers. Each year, over 70,000 businesses with reviews from over 100 million consumers are considered, and Customer Choice Awards are earned by less than 1% of them.

1

Agoda

“Easy to navigate and book!”

Linked to this site via Trivago while looking for an overnight stay at Kansai International Airport. Got my room reserved at the best available price! No problems during booking.

“All trips!”

FLIGHTS AVAILABILITY, HOTELS, CARS- NO PROBLEMS. WENT WITH 85 YR OLD MOM TO SAN FRANCISCO- BOUGHT TRIP INSURANCE-GOOD THING. WAS DELAYED IN CHICAGO O'HARE FOR SEVERAL HOURS & MISS EVENING...

“Awesome customer service”

Our grandmother passed away and we were in immediate need of a flight to bring my son home for the funeral. Jasmine did extensive research for us to find the best price for his flight...
4

Kayak

“Austin canoe and kayak”

i had a problem with my order, but they worked with me and now i am a happy customer , thank you adam!!,,you are awesome!!..wonderful customer service!d now recommend them to everyone!!
5

Delta

“You can feel safe shipping your pet with delta”

Safety is my primary concern when shipping pets to their new homes. Shipping through www.keystonepuppies.com I use Delta's live animal shipping service. There staff is very helpful and...

“Best us airline by far!”

I am a million miler on American, and I can't say enough about their customer service. They are so far ahead of Delta and United (both of which I despise!) that there is no contest when...

“Good old united”

They may not be as sexy as other airlines but they get you there and they've even updated their website and have wifi on most flights. It's all about getting "status"...
8

Orbitz

“Bonus points”

The Orbitz treats its frequent flyers with special consideration. Their bonus points at time gives you a full ticket too. That's why I prefer traveling with Orbitz.

“Good and inexpensive airline”

This is my favorite airline. The seats are comfortable and I absolutely love the blue chips! The 5 stars are for the blue chips. con: it got a little more expensive and they don't really...
10

HotWire

“Great prices!”

I always book my hotels through Hotwire. You get more room for your money. I've never had a problem. You're giving way money if you don't use this website.