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Customer choice award

Best Sites to Buy Plane Tickets

How awards are chosen
Award winners are chosen using a ranking algorithm that assesses each business on the number, quality and recency of customer reviews, and takes into account the business's overall star ratings, page visits, customer response rates and timeliness, and number of comments and questions submitted by the Sitejabber community in the past year.

The annual Sitejabber Customer Choice Awards were created to honor outstanding businesses that provide exceptional products or services to their customers. Each year, over 70,000 businesses with reviews from over 100 million consumers are considered, and Customer Choice Awards are earned by less than 1% of them.

“Places to stay!”

We have used Expedia mostly food booking hotels when travelling within Canada. We have had an excellent experience, the phone support has went above and beyond when problems have arisen....

“Best card on the market”

I have had my card for years now. The customer service is the best, you don't hear that too much anymore. There rewards program is really great. Your can set up an account with Amazon and...

“Great customer service”

one of the best customer service I ever experienced. makes you feel valuable as a customer. I got drink coupons, just wish they wouldn't expire ever. Love this airline


“Last trip amsterdam to detroit, great service, booked...”

Last trip Amsterdam to Detroit, great service, booked direct trough out their website No Problems what so ever.


“Great price and customer”

Booked a long round trip with this service including 2 connections. Got the exact trip i wanted at a price that was $200 cheaper per person compared to other sites, and was $400 cheaper...

“Top notch for short hops on east coast”

JetBlue provides first-rate service, particularly for travelers like me with disabilities, on my frequent flights in and out of Boston. It stands in sharp contrast to other US airlines,...

“I make all my flight reservations for american on”

I make all my flight reservations for American on and it is the best of the airlines websites. It also has the best service for flight notification texting you when there are...

“Terrific concept”

I can't recall how I stumbled across this site but I thought it was just a fantastic idea! This website lets you know everything about your flight plane and all the seats with comments...

“One of the best airlines to fly”

I've never had a problem with United Airlines. I did prefer Continental before the merge with United. I like being able to pick my seat, I enjoy the in-flight entertainment, and the...

“Virgin america, in my opinion, is by far the best us...”

Virgin America, in my opinion, is by far the best US domestic airline. The entire flight feels great - everything from the way the plane looks, to the awesome flight attendants, to the...