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Customer choice award

Best Sites to Buy Plane Tickets

How awards are chosen
Award winners are chosen using a ranking algorithm that assesses each business on the number, quality and recency of customer reviews, and takes into account the business's overall star ratings, page visits, customer response rates and timeliness, and number of comments and questions submitted by the Sitejabber community in the past year.

The annual Sitejabber Customer Choice Awards were created to honor outstanding businesses that provide exceptional products or services to their customers. Each year, over 70,000 businesses with reviews from over 100 million consumers are considered, and Customer Choice Awards are earned by less than 1% of them.

1

Agoda

“Awesome”

Every hotel has things you can complain about including S-Box....but I think this is one of the best values anywhere in the world. Rooms are probably the smallest you've ever seen unless...

“Everybuying.net fantastic service and value for money.”

Decided to purchase two new Android phones from Everbuying as a friend had recently bought one from them. The phones arrived within 8 days of payment,(very fast shipping). The phones...

“Superior cust svc, no nickel and diming”

Southwest, in their advertisements as well as the way they communicate to Employees, is very revealing in their sincerity and seriousness in delivering world class customer service. I...
4

Kayak

“There's no reason to search the other travel sites...”

There's no reason to search the other travel sites because Kayak already does that. This is the one stop shop for putting together travel ideas. Although the prices might not reflect the...
5

Delta

“Delta cares”

I find Delta is so much easier to deal with than other major US carriers. Connections are easier (their Atlanta hub is about as pleasant as an airport can be) and I can always find decent...

“I make all my flight reservations for american on aa.com...”

I make all my flight reservations for American on aa.com and it is the best of the airlines websites. It also has the best service for flight notification texting you when there are...

“You can feel safe shipping your pet through united”

At www.keystonepuppies.com we use United Airlines frequently to help new pet owners receive there new family member safely. They are knowledgeable and have a great Pet Safe program for...
8

Orbitz

“Great site!”

I have bought many tickets from this site and have always been pleased. I have never had any problems with them and have found their prices to be slightly less than Expedia several times,...

“Best us domestic airline”

Best US Domestic Airline - It's cheap, the planes are new, the crew is friendly, there's a decent amount of legroom, and they have 37 channels of cable TV. What more could you ask for? I...
10

HotWire

“Very competitive!”

In the last 3 years Hotwire has been a reliable source for travel. I have been able to book air fare from Seattle to Florida airports from 240.00 to 260.00 without fail. I have never had...