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Customer choice award

Best Sites to Book Hotels

How awards are chosen

Award winners are chosen using a ranking algorithm that assesses each business on the number, quality and recency of customer reviews, and takes into account the business’s overall star ratings, page visits, customer response rates and timeliness, and number of comments and questions submitted by the Sitejabber community in the past year.

The annual Sitejabber Customer Choice Awards were created to honor outstanding businesses that provide exceptional products or services to their customers. Each year, over 70,000 businesses with reviews from over 100 million consumers are considered, and Customer Choice Awards are earned by less than 1% of them.

1

TripAdvisor

“Up there with the best!”

I wanted an adventure. it was. this part pushed me to the limit. i wanted the full ranch experience and it didnĀ“t let me down. frankly an experience of a lifetime. be prepared to be told what to do and when (for riding) but there is a...
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2

Agoda

“Easy bookings”

Love using agoda. it has always been hassel free and i have not had any issues if something caused me to have to cancel my bookings. certainly recommend it to my friends.
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3

Expedia

“Cool travelling website”

I buy my plane tickets here. like all but with exception that if you go abroad and want to change something you will need to call uk callcenter rather than local one.
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4

Kayak

“Why anyone would want to walk into a travel agents...”

Why anyone would want to walk into a travel agents or use other sites for flights only is beyond me. kayak filters everything down and is far easier to use and quicker than skyscanner. you can also adjust to your own preferences if you...
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5

StarwoodHotels

“Great rewards program”

My wife travels a lot for work and tries to stay at starwood properties as often as she can. they really take care of their customers. they upgrade you whenever possible and seem to go out of their way to make your stay as enjoyable as...
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6

Orbitz

“This is the best darn air fare page ever!”

This is the best darn air fare page ever! it allows you to search for airfare with flexibility around your dates. been using this page for years now and it still comes back cheeper than all the other sites. in case the review only...
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7

Hilton

“Hilton bayiun guangzhou”

Great 5 stars hotel, good location, well decorated, huge lobby but needs more furniture, easy check ion and check out. robot is serving the rooms, when you order anything from the lobby, a robot will deliver you the order, and will...
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8

Marriott

“Easy to use website”

Booking online is easy for everything, cancelling, checking in so when you get to hotel not much to do but get your key. some hotels offer keyless entry with phone technology. all history saved on account online and customer service good...
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9

HotWire

“Love,love,love them!”

Hotwire is my go to whenever i want to take my family away. their secret deals have been out of this world. i have never been 1 to travel. since discovering hotwire during summer,that is all my family and i do. i just booked for weekend...
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10

AMOMA.com

“Perfecto!”

The booking process is super easy and the service is very helpful from little misunderstood due to nature of my name, so everything went good and hotel where i stay is gorgeous for affordable!
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