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Customer choice award

Best Sites to Book Hotels

How awards are chosen
Award winners are chosen using a ranking algorithm that assesses each business on the number, quality and recency of customer reviews, and takes into account the business's overall star ratings, page visits, customer response rates and timeliness, and number of comments and questions submitted by the Sitejabber community in the past year.

The annual Sitejabber Customer Choice Awards were created to honor outstanding businesses that provide exceptional products or services to their customers. Each year, over 70,000 businesses with reviews from over 100 million consumers are considered, and Customer Choice Awards are earned by less than 1% of them.

“Up there with the best!”

I wanted an adventure. It was. This part pushed me to the limit. I wanted the full ranch experience and it didnĀ“t let me down. Frankly an experience of a lifetime. Be prepared to be told...

“Making travel much easier”

I love using AMEX Platinum Card travel. It's so easy. They assign you a travel agent, who learns and remembers your preferences, helps you find the best deal and is always there to help...

“So funny to see that website's like sitejabber only...”

So funny to see that website's like sitejabber only show negative issues oubout website's, Use Expedia several times Always top service. The only problem is that some hotels are not...


“If you are booking a trip, this site is great”

If you are booking a trip, this site is great. Wonderful staff that treat you great too, hats off to the group at I am another satisfied customer :)


If you travel a lot and want to make sure you won't end up tired in some $#*!ty hotel, you should join starwood programm. You collect a lot of benefits and they reward you regullary. I'll...

“Always 5 star”

Never been let down by the Marriott brand over years of travel. Recently visited the Marriott Biscayne Bay and really pleased with the service and standard of rooms. Always my first choice.


“Great price and customer”

Booked a long round trip with this service including 2 connections. Got the exact trip i wanted at a price that was $200 cheaper per person compared to other sites, and was $400 cheaper...

“I have used them 4 times, never had an issue”

I have used them 4 times, never had an issue. So far so good. The prices seem reasonable. last weekend i got a room in St Louis for a concert, 95$ and it was a wonderful room at the...

“Hilton is a gem...”

You really can't go wrong with Hilton Hotels in any part of the world. When I first started traveling internationally during the 1980's (yes, before you could really Google anything), our...

“Excellent hotel at tromso, norway”

We spent a day at Tromso for Northern Lights, and he Scandic Grand turned out to be the ideal base for activities in Tromso. Extremely courteous and accommodating customer service, and...