Developed in part with a grant from
the National Science Foundation
Customer choice award

Best Sites to Book Hotels

How awards are chosen
Award winners are chosen using a ranking algorithm that assesses each business on the number, quality and recency of customer reviews, and takes into account the business's overall star ratings, page visits, customer response rates and timeliness, and number of comments and questions submitted by the Sitejabber community in the past year.

The annual Sitejabber Customer Choice Awards were created to honor outstanding businesses that provide exceptional products or services to their customers. Each year, over 70,000 businesses with reviews from over 100 million consumers are considered, and Customer Choice Awards are earned by less than 1% of them.

“Love the reviews”

I adore Tripadvisor! This site is like having a wise, omnipotent world traveler in your back pocket. There is so much terrific information on this site and it literally covers the world....


“Perfect customer service and deals”

For the past 3 years I booked my hotels with agoda but did not know that I could earn points. After 3 years I emailed agoda and even without asking, agoda added all the points I have...

“Very good site for booking travel, i use it regularly...”

Very good site for booking travel, I use it regularly even though I shop around it still often has the best deals. The telephone support and customer service has improved a lot and I...


“Why anyone would want to walk into a travel agents...”

Why anyone would want to walk into a travel agents or use other sites for flights only is beyond me. Kayak filters everything down and is far easier to use and quicker than Skyscanner....

“Best loyalty program”

I am SPG platinum member and this program is the best in industry for elite members. I also like their Best Rate Guarantee program. I will hope nothing changes with new Marriott management.


“Best promos for round trip!”

The Orbitz give the clients the best promotions. The more you travel with them, the more royally you will be treated. I got one free ticket just because of their amazing promotions.


“Best wedding at a perfect hilton!!”

My wedding was 5/7/16 at the Christiana Hilton in Newark, DE. I wouldn't have changed a thing. The Sales Manager Leah Markiewicz was an absolute gem. She was very pleasant, extremely...

“Beautiful hotels”

The Marriott has beautiful hotels/rooms no matter which state you are in. They are a little pricey, but you definitely get what you pay for! The staff is always very nice and helpful. The...

“Best deals on airport car rentals”

I use Hotwire every time I travel. They offer the best deals sometimes up to 60% off of the actual price of place they send you to. I've. It iced that the rates get cheaper the longer its...

“Great place... superb food”

We tried to check in the afternoon. But the traffic was heavy due to the Travel Fair held at the nearby Exhibition Centre. The staff were friendly and courteous. We checked in a bit late...