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Customer choice award

Best Sites to Book Hotels

How awards are chosen
Award winners are chosen using a ranking algorithm that assesses each business on the number, quality and recency of customer reviews, and takes into account the business's overall star ratings, page visits, customer response rates and timeliness, and number of comments and questions submitted by the Sitejabber community in the past year.

The annual Sitejabber Customer Choice Awards were created to honor outstanding businesses that provide exceptional products or services to their customers. Each year, over 70,000 businesses with reviews from over 100 million consumers are considered, and Customer Choice Awards are earned by less than 1% of them.

“Very helpful!”

My first stop for travel preparation. I get to see good ideas for my itinerary. The forum is a helpful medium for queries with other travelers. Great job!

“Whenever i travel i use my amex card”

Whenever I travel I use my Amex card. I get extra points, extra insurance (collision on car rentals, etc.) and lots of help if I need to book things. Oh and I even use travelers checks...

“So far so good.”

I've used Expedia many times for hotel rooms from Florida to Toronto Canada and always had a good experience. I was booking rooms on route to my destinations and they always came threw.I...


“I never heard of this site until i saw it here on sitejabber”

I never heard of this site until I saw it here on sitejabber. I used it to book a vegas trip and it was much better than searching on expedia or other travel sites as it figured out the...

“( deserae g ) hostess/server at westin villas palm deser,t pool area”

My family took a well deserved vacation at Westin resort and villas bout a week ago. We have visited there many times and are owners. Our vacation at Westin Palm desert was a little more...

“Beautiful hotels”

The Marriott has beautiful hotels/rooms no matter which state you are in. They are a little pricey, but you definitely get what you pay for! The staff is always very nice and helpful. The...


“Great site!”

I have bought many tickets from this site and have always been pleased. I have never had any problems with them and have found their prices to be slightly less than Expedia several times,...

“My go-to for hotels or cars”

I use Hotwire's Hot Deals to shop the cheapest rental car, as it usually doesn't matter who you use as long as it's one of the majors. In cities that I'm familiar with, I'll use the hot...

“Quite a pleasant surprise”

I recently had dinner at the Hilton Inn restaurant (airport, Alcoa Hwy). The service was excellent. The food was "Excellent!" The Hilton Inn Knoxville airport has made a concerted...


Top experience even without power The staff are terrific location amazing Perfect stop off in the desert and lots of effort to not over commercialise it