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Customer choice award

Best Sites to Book Hotels

How awards are chosen
Award winners are chosen using a ranking algorithm that assesses each business on the number, quality and recency of customer reviews, and takes into account the business's overall star ratings, page visits, customer response rates and timeliness, and number of comments and questions submitted by the Sitejabber community in the past year.

The annual Sitejabber Customer Choice Awards were created to honor outstanding businesses that provide exceptional products or services to their customers. Each year, over 70,000 businesses with reviews from over 100 million consumers are considered, and Customer Choice Awards are earned by less than 1% of them.

“Love this site for travel”

I use this site to find all the unique gems when we travel. It helped me plan my upcoming trip to Myanmar as well. Getting a flight and hotel is only the start, use this website to find...

“Making travel much easier”

I love using AMEX Platinum Card travel. It's so easy. They assign you a travel agent, who learns and remembers your preferences, helps you find the best deal and is always there to help...

“Never had a problem”

I have personally used Expedia almost exclusively for our weekend getaways for 8 years. I haven't had a problem yet, or ever. I wouldn't book my dream vacation abroad with them, but for...



I love this place. Used several sites trying to do what Kayak does, but they are mostly so bogged down with ads and fake prices it makes me sick. I haven't seen anything listed on here...

“I love starwood, we travel a lot, and use this exclusively.....”

I LOVE Starwood, we travel a lot, and use this exclusively for our Delta points, as well. THe hotels are always PERFECT. Clean, 3-5 star. APPRECIATE!

“For a great getaway vacation, you must come to the...”

For a great getaway vacation, you must come to the island of St. Thomas and stay at the Marriott Frenchman's Cove. Their rooms are fully equipped: kitchen with all appliances,...


“Great site!”

I have bought many tickets from this site and have always been pleased. I have never had any problems with them and have found their prices to be slightly less than Expedia several times,...

“Owned by expedia and have cheaper prices”

owned by expedia and have cheaper prices - If you are looking on expedia and find a hotel, but you want it cheaper, then just check out this site. You can pretty much figure out what...

“Always choose hilton!”

Whenever I travel I make sure to pick a Hilton hotel. The beds are amazing and I could sleep in them for days! Literally hate checking out and heading back to my own place.

“What an experience!!”

We booked the Shangri La Hotel at the Shard for a special birthday celebration and it was a special experience in every way. From the seamless check in procedure, the quality of the room...