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Customer choice award

Best Sites to Book Hotels

How awards are chosen
Award winners are chosen using a ranking algorithm that assesses each business on the number, quality and recency of customer reviews, and takes into account the business's overall star ratings, page visits, customer response rates and timeliness, and number of comments and questions submitted by the Sitejabber community in the past year.

The annual Sitejabber Customer Choice Awards were created to honor outstanding businesses that provide exceptional products or services to their customers. Each year, over 70,000 businesses with reviews from over 100 million consumers are considered, and Customer Choice Awards are earned by less than 1% of them.

“I started using tripadvisor seriously when i was planning...”

I started using tripadvisor seriously when I was planning for a trip to Italy and I found it absolutely invaluable!! Because of the advise and reviews from other fellow travellers, I was...

“Holland america noordam”

OK. The scenery was amazing. No one mentioned it was an LGBTQ nightlyrics meet up as the only get togethersome on the ship. They Never played one drop of music on the decks. The...

“Excellent price and service”

I just booked through expedia, and I saved a lot of money. also, if you make a flight with one stop,try to have connection with 3 or 4 hours long because customs and security may make you...


“If you are booking a trip, this site is great”

If you are booking a trip, this site is great. Wonderful staff that treat you great too, hats off to the group at I am another satisfied customer :)

“( deserae g ) hostess/server at westin villas palm deser,t pool area”

My family took a well deserved vacation at Westin resort and villas bout a week ago. We have visited there many times and are owners. Our vacation at Westin Palm desert was a little more...

“Easy to use website”

booking online is easy for everything, cancelling, checking in so when you get to hotel not much to do but get your key. Some hotels offer keyless entry with phone technology. All history...


“My family all lives out of state and i fly a lot, when...”

My family all lives out of state and i fly a lot, when I can get rock bottom prices, and Orbitz has consistently had the best prices anywhere on the net. Flat out will not go anywhere...

“I have used hotwire 7 or 8 times for hotel rooms in...”

I have used Hotwire 7 or 8 times for hotel rooms in 5 different states. I planned many of the stops for our honeymoon through Hotwire. I have never experienced any sort of problem with...


“Always choose hilton!”

Whenever I travel I make sure to pick a Hilton hotel. The beds are amazing and I could sleep in them for days! Literally hate checking out and heading back to my own place.

“Excellent experience”

Very nice hotel staff and beautiful facilities. The room was clean and spacious, there were a lot of extras that I didn't even notice at first. Highly recommended!