Developed in part with a grant from
the National Science Foundation
Customer choice award

Best Online Furniture Stores

How awards are chosen
Award winners are chosen using a ranking algorithm that assesses each business on the number, quality and recency of customer reviews, and takes into account the business's overall star ratings, page visits, customer response rates and timeliness, and number of comments and questions submitted by the Sitejabber community in the past year.

The annual Sitejabber Customer Choice Awards were created to honor outstanding businesses that provide exceptional products or services to their customers. Each year, over 70,000 businesses with reviews from over 100 million consumers are considered, and Customer Choice Awards are earned by less than 1% of them.

1

IKEA

“Great prices, great products.”

IKEA quality has improved since they first started selling here on Long Island. Over the years I've purchased quite a few high quality items; bathroom sink and vanity, custom closets for...

“Giselle antique bed”

After a complete nightmare ordering furniture from Amazon, who used OJ Commerce Furniture, I was hesitant to order anything online again. I was pleasantly surprised ordering from...

“Got a coupon for anything? use it here!”

I love the prices & the selection, can't walk out of the store without a welcome mat(or two). Frankly, I rarely enter the store because it causes a sharp decline in my bank account for...

“Exquisite store”

Love shopping here with my wife. Never a bad deal, but never anything cheap either :) Service tends to be good, although at times - rarely - a little snotty.
5

Gilt

“Gilt = amazing customer service”

I needed to cancel an order and was afraid I missed the window. I sent an e-mail and within minutes it was taken care...and done so with kindness and attention to detail. Go Gilt!!

“Excellent quality”

Everything weve purchased from Pottery Barn looks timeless and has held up beautifully. Items ordered online are extremely well packaged to insure no damage.
7

Pier 1

“Online as good as in store”

Pier 1 is a favorite of mine (and many of my friends)--personnel are always helpful and lots of cool stuff to choose from. This is my first experience with online purchase from them and...

“Always a pleasure to shop there.”

Every time is I walk it the smell is amazing. You can smell the shop coming up! Prices are good. Plenty of items to choose from too. Every woman, girl & little lady I know loves this...

“I love world market”

Sometimes I shop at world market location: Rockville ( federal plaza ) and I wanted to appreciated the person works there (Heath) he is very kind and helpful, thanks to him and also the...

“Tulip chairs”

Every time I walk into WestElm I find things that I want to buy. I recently ordered two Tulip Chairs in fun colors (so they are being special ordered) and I can't wait to get them into my...