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Customer choice award

Best Online Furniture Stores

How awards are chosen
Award winners are chosen using a ranking algorithm that assesses each business on the number, quality and recency of customer reviews, and takes into account the business's overall star ratings, page visits, customer response rates and timeliness, and number of comments and questions submitted by the Sitejabber community in the past year.

The annual Sitejabber Customer Choice Awards were created to honor outstanding businesses that provide exceptional products or services to their customers. Each year, over 70,000 businesses with reviews from over 100 million consumers are considered, and Customer Choice Awards are earned by less than 1% of them.

1

IKEA

“Affordable”

People say that this company is high priced but it's not, you just have to know how t shop. I bought a nice living room couch, beds, linens, things for my kitchen, and a ton of different...

“Excellent after sales service”

These people worked for me in a complaint with a product I bought. They went way over the normal service I expected from an online retailer. Very well done. Thank You

“I lost the usb cable to my camera and was on the hunt...”

I lost the usb cable to my camera and was on the hunt to find a replacement. Overstock was by far the fairest price and had the lowest shipping charge as well. I received my item in...

“I'm in love with crate & barrel”

I'm in love with crate & barrel. There's a crate&barrel at my nearby mall and I always stop by there to just drool over all the pretty kitchen stuff, rugs, etc. The website is also really...

“My go to”

West Elm has everything and it is all quality. The moto "you pay for what you get" is 100% true. Between Pottery Barn, West Elm & Williams & Sonoma & Grandin Road my house gets...
6

Gilt

“Excellent customer service”

The problem I had was quite minor and I really didn't expect anything to come of reporting it as I was still quite pleased with my purchase. I just wanted them to know so maybe they...

“I think the products are great but i am really turned...”

I think the products are great but I am really turned off by the shipping fees and I don;t know if I will continue to shop at Joss and Main as result. I think if you spend a certain...
8

Pier 1

“This site really is as good as it seems”

I've been a user for some 8 months now I'd say, so I feel like I know my way around the service pretty well by now. Truth is, it really is as simple and straightforward as it seems. You...

“Perfect placeto decorate”

Pottery Barn is so unique in the idea that they are constantly sending out new catalogs full of fresh designs!!! I love color and don't relegate my decorative ideas to the humdrum of...

“Great furniture”

While I usually love most of the furniture I get from World Market. The faux leather chairs and seating they sell can be a problem. I have purchased two different faux leather chairs...