Developed in part with a grant from
the National Science Foundation
Customer choice award

Best Online Furniture Stores

How awards are chosen
Award winners are chosen using a ranking algorithm that assesses each business on the number, quality and recency of customer reviews, and takes into account the business's overall star ratings, page visits, customer response rates and timeliness, and number of comments and questions submitted by the Sitejabber community in the past year.

The annual Sitejabber Customer Choice Awards were created to honor outstanding businesses that provide exceptional products or services to their customers. Each year, over 70,000 businesses with reviews from over 100 million consumers are considered, and Customer Choice Awards are earned by less than 1% of them.

1

IKEA

“Very good services”

Very good services, delivery right on time. I have shopped Ikea online many times and I had no complains. The customer support team is always ready to help and no delays in responding,...

“You will like bb&b-please try them!”

My husband and I often use Bed, Bath, and Beyond for our household, linen, towels, bedroom needs, and beyond because for the small size of our nearby store, it has most of the products we...

“Awesome!!!”

Love shopping at Overstock! Great quality items and Awesome prices! It's always great when you get products at sweet prices and can enjoy using what u bought!

“Give me a little kitchen with creative elements & more...”

Another of my passions & hidden pleasure, my kitchen. Oh no! Never enuf dishes, never enuf beautiful & creative ways to make & serve dishes. This store outdoes them all. If you want a new...

“Tulip chairs”

Every time I walk into WestElm I find things that I want to buy. I recently ordered two Tulip Chairs in fun colors (so they are being special ordered) and I can't wait to get them into my...
6

Gilt

“Immediate response, excellent service”

I am a Gilt Noir member. I ordered a nonreturnable item. When the package arrived it was not the item I ordered. I sent an email explaining my situation. Within 4 minutes I received a...

“Wonderful site”

I love Joss and Main. If I could, I would be ordering just about everything on their site. What a dream that would be. I have ordered a lot of gifts from them, and everyone has loved...
8

Pier 1

“Fun store”

Our family enjoys visitinn any Pier 1 store. Customer service is generally friendly to decent. Decent quality items. Though I must say some of the pottery dishwasher we purched over the...

“Love love love this store”

When I feel like my decor is a little blase and needs some spicing up I simply head to their website or in store where all my decor senses are heightened, and I usually walk away having...

“Placed my first order before the holidays, it arrived...”

Placed my first order before the holidays, it arrived quickly, all items wrapped well and arriving as expected: total of 50+ items! I need to post a picture of the huge boxes that showed...