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Customer choice award

Best Online Furniture Stores

How awards are chosen
Award winners are chosen using a ranking algorithm that assesses each business on the number, quality and recency of customer reviews, and takes into account the business's overall star ratings, page visits, customer response rates and timeliness, and number of comments and questions submitted by the Sitejabber community in the past year.

The annual Sitejabber Customer Choice Awards were created to honor outstanding businesses that provide exceptional products or services to their customers. Each year, over 70,000 businesses with reviews from over 100 million consumers are considered, and Customer Choice Awards are earned by less than 1% of them.

1

IKEA

“Thoughtful modern style at unbeatable prices!”

I love Ikea! I am not at all handy with tools and yet I was able to put together a desk and a bookshelf that look 5 times the price! The learning curve was a tad steep but if you keep a...

“They have a good selection and good prices!”

If you need something like computer parts they have it usually! We have used them to purchase parts for computers before and other stuff too! Their prices are reasonable and they ship!...

“Maybe pricier but the best store around for service & customer satisfaction”

I love BB&B. Their customer service is fabulous and they will take anything back anytime. They stand behind their products and their name. It's such a delight to shop there too. The...

“Exquisite store”

Love shopping here with my wife. Never a bad deal, but never anything cheap either :) Service tends to be good, although at times - rarely - a little snotty.
5

Gilt

“I received two very defective products in one order...”

I received two very defective products in one order and was disappointed. After working with customer service, I was quickly refunded my money and will continue to be a Gilt customer.

“Perfect placeto decorate”

Pottery Barn is so unique in the idea that they are constantly sending out new catalogs full of fresh designs!!! I love color and don't relegate my decorative ideas to the humdrum of...
7

Pier 1

“Ahoy there”

You can have a religious experience without entering a House of Worship: Pier 1 --Hallelujah! With its dazzling colors, gorgeous furniture, treats galore, you'll think you died and...

“Love me some bbworks”

Love there products and also love that you can order your retired scents online. I love buying everything to match from shower gel to the lotion to the body mist. Sooo yummy and so many...

“Great coupons from this site, i just use my smart phone...”

Great coupons from this site, I just use my smart phone and they scan the barcode! Love it!! I am always using coupons from their site! They have everything here. Great food and decor!!

“My go to”

West Elm has everything and it is all quality. The moto "you pay for what you get" is 100% true. Between Pottery Barn, West Elm & Williams & Sonoma & Grandin Road my house gets...