Developed in part with a grant from
the National Science Foundation
Customer choice award

Best Online Furniture Stores

How awards are chosen
Award winners are chosen using a ranking algorithm that assesses each business on the number, quality and recency of customer reviews, and takes into account the business's overall star ratings, page visits, customer response rates and timeliness, and number of comments and questions submitted by the Sitejabber community in the past year.

The annual Sitejabber Customer Choice Awards were created to honor outstanding businesses that provide exceptional products or services to their customers. Each year, over 70,000 businesses with reviews from over 100 million consumers are considered, and Customer Choice Awards are earned by less than 1% of them.

1

IKEA

“Smart solutions”

Ikea never disappoints me when I need a functional piece of furniture or storage solutions. I recently got some new kitchen cabinets and fronts. Love them! Custom look and quality without...

“You will like bb&b-please try them!”

My husband and I often use Bed, Bath, and Beyond for our household, linen, towels, bedroom needs, and beyond because for the small size of our nearby store, it has most of the products we...

“I have used overstock.com for several years”

I have used overstock.com for several years. I've bought many items from small to monitors. Everything has been packed perfect with no delays. I will continue to use this site for most...

“Exquisite store”

Love shopping here with my wife. Never a bad deal, but never anything cheap either :) Service tends to be good, although at times - rarely - a little snotty.

“My go to”

West Elm has everything and it is all quality. The moto "you pay for what you get" is 100% true. Between Pottery Barn, West Elm & Williams & Sonoma & Grandin Road my house gets...
6

Gilt

“I received my order #67191495 today and my new kate...”

I received my Order #67191495 today and my new Kate Spade Sonia Purple Beau bag is absolutely stunning, but it has tons of scratches on it! :( I immediately contacted the Online Chat...

“Costumer satisfaction”

was disappointed to read of people having problems returning and receiving items not as ordered I have purchased several times on the website and have been satisfied each time (items both...
8

Pier 1

“I visited this site tonight because i am searching...”

I visited this site tonight because I am searching for a special frame for a picture I recently got.Years ago I went to Pier 1 and purchased candles. There candles smelled so great. I...

“Amazing products”

Fantastic products, wonderful and beautifully set up displays. It really makes you creative just to go in there. The prices are on the high side, but not bad for the quality. I always...

“Awesome candy and furniture from around the world”

Awesome candy and furniture from around the world. As a traveler I was originally surprised to see true items from countries I have visited, now I rekindle memories when I shop here.