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Best Online Banking

How Awards are chosen
Award winners determined using an algorithm that takes into account website popularity measured by traffic and the quantity and quality of reviews over a 12-month period
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We have been BOA customers for years with little to no problems. We always go to the smaller branch office near our home and know the tellers and personal bankers and they recognize us. We are also good customers -- we don't bounce checks, don't miss cc payments, don't demand unrealistic perks,...
2

Chase

Chase.com is a great site because it is so easy to use. You can review all your transactions, pay bills and link your different accounts. I use the bill payment service and love it.
Recently we have had a difficult experience with our son who has Autism and sometimes has bad judgment. I went to the Concord, CA branch for assistance and was referred to Personal Banker Bryan Flemming. He came up with a short term and a long term solution to our problem despite many obstacles....
CapitalOne is one of the best cards I have for long time. The customer service is really good and quick always helpful. And it's security is good. If they see any suspicious transactions they call you right away or block the card, I only had that problem once. Recommend to everyone.
5

USAA

My first bank in 10 years. Full recommendations for banking! Customer service is awesome and no hidden fees!
I love Bankrate for looking up mortgage rates. Their rate comparison info gives you rates for your specific city. It very useful!
From the branch to the 24 hour customer service reps, this institution seems to care about their customers, not just lip service to get you to open an account, they actually deliver great service. The branch manager held my hand through a nightmare situation with citi bank, they understand...
Pretty good trading platform.
Given the widespread problems with stolen/hacked personal information, unwanted charges, phone scams, and supposedly "free" trials, here's how I pay for my online shopping. CitiBank issues credit cards [see: www.citi.com] with an optional feature they call VIRTUAL ACCOUNT NUMBERS. Plus, their...
10

HSBC

I used it in UAE and everything worked fine. In the first year i had to call customer service 4 or 5 times that's all some other banks you have to call daily :(
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