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z t.

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1 Review by z

Fandango

  • Fandango

“What a waste of time”
2/15/16

I purchased tickets of Fandango and then realized I had gotten it for the wrong date and needed the date changed. To my surprise I was put on wait for 52 mins before an agent replied and then said they can no offer a refund or exchange as I had used a promo code. No where does it mention this and my promocode is valid till April. All that crap about VIP fandango exchange and refund is a lie, they can't change a date just imagine how much crap they must give to customer who want a refund!

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