I sent total of 4 bags. Two first ones were all the clothes I didn't wear and I got pretty decent return. However, the problems started when I sent designer items! ALL the high end designer items were rejected because of stains/cracks... It just happen that I had pictured of 1 pair of shoes that I sent, worn once! Looking brand new! And they were rejected? Shame on you thredup! I sent several emails to customer service but the responses were the same: the items were rejected because of the stains... How awful! I will never send anything else!