Zoe Z.

If I could put 0 stars I would, Wish I had never come across this site, ordered a hat, sent it back, 2 weeks later I asked if they could update me about my refund, needless to say they had 'technical issues' which meant they only received some emails (however I had emailed them several times so they were bound to get even one of my emails if this was the case). A week later they finally got back to me after I told them I was going to trading standards and gave me a PARTIAL refund claiming they don't issue shipping cost refunds! I would fully accept this if I hadn't been treated the way I was in the first place. Terrible customer service if that's even what you can call it. I find it absolutely disgusting how there is companies out there like this that set up professional looking websites and then scam and rob money off of people! I will never ever be dealing with these again and will warn everybody I know off them.