When you choose the items and delivery options not a single word about import taxes and extra charges.
Actually you get an invoice and 10% credit for your next order.
You pay it and everything is OK
UNTIL several days later DHL texts you the following RANSOM message:
DHL would like to deliver a shipment with Waybill No *******890, however, £ XX is payable for Duty and VAT. Please make payment at www.dhl.co.uk/epayments.
Everything they do is legal but it is NOT professional.
Would not recommend iHerb to UK customers