Zanni P.

I made a purchase on August 11,2013 ten days later I did not receive anything and I wrote an email to them. I receive no answer at all, I wrote 5 emails and I made a call I wait on the line for more than 10 minutes and nobody pick up the phone.
Today I called them again someone called "Emily" pick up the phone after waiting 11 minutes, she told me that because the courier could not find me they sent the purchase back to them. I know that this it is not true for two reasons first it is always somebody at home and second when the courier company comes they always leave a note. The company knows that I did not receive anything but they told me that I have to wait when they receive the purchase they are going to send me the money back.
It is very bad way of doing business for sure I am not buying anything from them never again. When I just made the purchase I receive an email confirmation right away but when I wrote the complains about not receive what I bought they did not take a few minutes to answer any of the 5 emails
How I rate one start it is too much cero is what they deserve.