zalin z.

I purchase a set of non stick pan on 14 March 15. As it has indicated that delivery would be send within 7 days. I waited until 24 March 15 and the goods never reached. Send them an email and they responded that the goods were already out of stock and asked me if I am able to wait for another week for the arrival of the stock. I agreed and waited again.
Then, on 1 April 15, I send them a reminder asking about my goods. And they replied was that it had been collected by the delivery company on 31 March 15 and told me to contact them for delivery timing.
I contacted the company NNHAS and spoke to the staff. When I gave them my order no, they told me that they would be checking. They did not get back to me for an update and as usual the phone line was not answered.
It was on 8 April 15, I send an emailed on my goods and even contacted Groupon to complaint a day before.
Today, 9 April 15, when I came home, I saw a parcel right on my doorsteps.
WHAT A WAY TO DELIVER THE GOODS. Nnhas IS THIS THE WAY TO DELIVER THE GOOD TO YOUR CUSTOMERS CUSTOMERS!. There wasnt any phone call to inform of your arrival. And what about the invoice?. Your delivery staff signed himself?.