Yvonne R.’s Reviews of eFamilyMart & more

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“Ordered a makeup brush set through DealChicken from...”

1/8/14

Ordered a makeup brush set through DealChicken from epacificmall and after 2 months and several emails to epacificmall and DealChicken, no product. Samantha at epacificmall has sent me an email advising my order was shipped and then when I email saying I still have not received my order, I get a response saying it is in the logistics phase. Yep, complete and utter scam. Due to the responses from epacificmall being worded exactly the same each time, I almost think my emails are being answered by a computer and not a real person reviewing my order. DealChicken does business with several companies like this who either send you extremely damaged merchandise or no merchandise at all. Stay away from DealKnocks, Tagco, epacificmall and DealChicken. Complete and utter scammers.

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John b. – eFamilyMart Rep Over a year old

Hello Yvonne,

Firstly, thank you for your purchase. Our top priority is ensuring customer satisfaction with every purchase.

We understand that sometimes mistakes happen and as a result, the customer is not fully satisfied. It is clear based on your response you are not completely satisfied with our service. For this inconvenience, we are truly sorry. In order for me to assist you with this transaction and ensure you are fully satisfied, could you please provide me your order id or voucher number so that I can look up your order.

Our ultimate goal is to ensure customer satisfaction and it is my promise to you that we will try our best to resolve your issues and compensate you for any inconveniences.

Kind Regards,
John B